New York Codes, Rules and Regulations
Title 18 - DEPARTMENT OF SOCIAL SERVICES
Chapter II - Regulations of the Department of Social Services
Subchapter C - Social Services
Article 1 - Provision of Social Services-general
Part 403 - Program Requirements for Social Services
Section 403.5 - Public comment and complaints
Current through Register Vol. 46, No. 39, September 25, 2024
(a) Public comment.
In order to assure public participation, recipients of services or their representatives and the public shall have an opportunity to present comments about the social services program and the planning process either orally or in writing throughout the program year. Social services districts shall establish procedures for recording and processing such comment.
(b) Complaints.
Applicants for or recipients of services, or their representatives, shall have an opportunity to present complaints, either orally or in writing, to the social services district in accordance with Part 356 of this Title.
