New York Codes, Rules and Regulations
Title 18 - DEPARTMENT OF SOCIAL SERVICES
Chapter II - Regulations of the Department of Social Services
Subchapter B - Public Assistance
Article 5 - MISCELLANEOUS
Part 398 - Supplemental Security Income (SSI) Additional State Payments
Subpart 398-13 - CONFIDENTIALITY
Section 398-13.4 - Disclosure to recipient or person acting on the recipient's behalf
Current through Register Vol. 46, No. 39, September 25, 2024
(a) The recipient or person acting on the recipient's behalf, as authorized by the recipient, can access information and report changes to the case record over the phone after Office staff has verified their identity.
(b) The case record shall be available for examination at any reasonable time by the recipient or their authorized designated representative upon reasonable notice to the Office. The only exceptions to access are:
(c) Information may be released to a person, a public official, or another social services agency from whom the recipient has requested a particular service when it may properly be established that the client has requested the inquirer to act on their behalf and when such information is related to the particular service requested.
