New York Codes, Rules and Regulations
Title 18 - DEPARTMENT OF SOCIAL SERVICES
Chapter II - Regulations of the Department of Social Services
Subchapter B - Public Assistance
Article 4 - Services to Individuals
Part 387 - Supplemental Nutrition Assistance Program
Section 387.4 - Security control, processing of payment access cards and the State-approved social services district notice of change form
Current through Register Vol. 46, No. 12, March 20, 2024
(a) Any unauthorized issuance, use or alteration of a payment access card or the State-approved social services district notice of change form is a federal crime. Social services districts must take all precautions necessary to avoid unauthorized use of payment access cards or notice of change forms and must safeguard these documents from theft, embezzlement, loss, damage or destruction. For purposes of this section, the term payment access card also includes the common benefit identification card (CBIC) used to obtain SNAP benefits in all social services districts and the corresponding personal identification number (PIN) selection form used to register the access code with such identification card.
(b) All blank payment access cards and notice of change forms must be kept in secure storage under lock and key.
(c) Access to blank payment access cards and notice of change forms must be limited to assigned personnel.
(d) An inventory control record must be maintained by all offices and individuals responsible for distributing blank payment access cards to other social services district personnel. At a minimum, such an inventory control record must provide for all of the following:
(e) The inventory control records maintained on payment access cards must be retained for audit purposes in accordance with section 387.2(k) of this Part.
(f) A physical inventory must be made of all payment access cards at least once a calendar year.
(g) Social services districts must notify the department immediately if counterfeit or stolen payment access cards and/or notice of change forms are discovered or if a theft occurs.
(h) When a recipient who accesses SNAP benefits by use of a payment access card reports the loss or theft of that payment access card, the social services district must immediately initiate procedures to prevent unauthorized access to the recipients' SNAP benefits.
