New York Codes, Rules and Regulations
Title 16 - DEPARTMENT OF PUBLIC SERVICE
Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS
Subchapter D - Records; Reports
Part 649 - Regulations Applicable To Providers Of Operator Services
Section 649.6 - Emergency calls

Universal Citation: 16 NY Comp Codes Rules and Regs ยง 649.6

Current through Register Vol. 46, No. 12, March 20, 2024

(a) A provider of intrastate operator assisted communications services will be authorized by the commission to receive direct routing to it of calls initiated by dialing solely "0," upon its demonstration that it:

(1) can process all emergency calls with a high degree of reliability;

(2) can ensure that at the start of each call it will receive a signal enabling it to pinpoint the specific location of the calling telephone;

(3) has internal procedures to police, monitor, and routinely test its ability to continuously process emergency calls with a high degree of reliability; and

(4) can and will maintain the ability to reliably and promptly connect any "0" call which it cannot satisfactorily complete to the LEC operator in the area serving the calling location, in a manner such that the caller does not sense or believe that the call has been abandoned by the operator.

(b) Such authorization shall take the form of an amendment to the operator services provider's Certificate of Public Convenience and Necessity.

(c) Upon a finding by the commission that the provider is not in compliance with the requirements set forth in subdivision (a) of this section, such authorization shall be revoked and the provider shall notify the owners of all telephones it serves of the revocation.

Disclaimer: These regulations may not be the most recent version. New York may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.