New York Codes, Rules and Regulations
Title 16 - DEPARTMENT OF PUBLIC SERVICE
Chapter II - ELECTRIC UTILITIES
Subchapter D - Rates And Charges
Part 143 - Notice Of Discontinuance And Complaint Procedures
Section 143.4 - Rapid posting of payments in response to notices of discontinuance
Universal Citation: 16 NY Comp Codes Rules and Regs ยง 143.4
Current through Register Vol. 46, No. 12, March 20, 2024
Every electric corporation shall take reasonable steps to establish procedures to insure that any payments made in response to notices of discontinuance, when the customer brings the fact that such a notice has been issued to the attention of the company or its collection agents, shall either:
(a) be posted to the customer's account on the day payment is received; or
(b) be processed in some manner so that discontinuance will not occur.
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