New York Codes, Rules and Regulations
Title 16 - DEPARTMENT OF PUBLIC SERVICE
Chapter II - ELECTRIC UTILITIES
Subchapter D - Rates And Charges
Part 143 - Notice Of Discontinuance And Complaint Procedures
Section 143.3 - No discontinuance without verification of delinquent account
Universal Citation: 16 NY Comp Codes Rules and Regs ยง 143.3
Current through Register Vol. 46, No. 12, March 20, 2024
(a) No electric corporation shall discontinue service for nonpayment of bills rendered, or for failure to post a required deposit, unless:
(1) it shall have verified that payment has
not been received at any office of the company or at any office of an
authorized collection agent through the end of the notice period required by
this Part; and
(2) it shall have
verified on the day disconnection occurs that payment has not been posted to
the customer's account as of the opening of business on that day, or shall have
complied with procedures established pursuant to section
143.4(b)
of this Part.
(b) In the case of a company which serves a geographical area of this State involving more than six counties, the commission may grant a waiver of the requirements of paragraph (a)(l) of this section upon approval by the commission of an alternate procedure for verification of payments which accomplishes the basic purposes of such paragraph.
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