New York Codes, Rules and Regulations
Title 13 - DEPARTMENT OF LAW
Chapter VIII - NEW YORK LEMON LAW ARBITRATION PROGRAM
Part 301 - New York Motorized Wheelchair Arbitration Program Regulations
Section 301.14 - Defaults

(a) Upon the failure of a party to appear at an oral hearing, the arbitrator shall nevertheless conduct the hearing and render a timely decision based on the evidence presented and documents contained in the file.

(b) If neither party appears at a scheduled oral hearing, the arbitrator shall return the case to the administrator who shall close it without a decision and so notify the parties.

(c) In a documents-only hearing, where the manufacturer fails to respond to the claim, the arbitrator shall render a decision based upon the documents contained in the file.