New York Codes, Rules and Regulations
Title 11 - INSURANCE
Chapter II - Agents, Brokers And Adjusters
Part 25 - Public Adjusters
Section 25.11 - Book, files, and records; communications

Universal Citation: 11 NY Comp Codes Rules and Regs ยง 25.11

Current through Register Vol. 46, No. 39, September 25, 2024

(a) Every public adjuster shall retain books, files, and records for at least three years from the completion of the services rendered, and the books, files, and records shall be readily available for department inspection. Every book, file, or record where services were rendered in which a fee has been paid or shall be paid shall contain a written compensation agreement in accordance with section 25.6 of this Part.

(b) When an insured is represented by a public adjuster, an insurer shall include the public adjuster in any written or oral communications the insurer initiates with the insured unless the insured instructs the insurer otherwise in writing.

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