New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 370 - OVERSIGHT OF LICENSED HEALTHCARE FACILITIES AND COMMUNITY BASED WAIVER PROGRAMS
Part 18 - REQUIREMENTS FOR FACILITIES PROVIDING OUTPATIENT MEDICAL SERVICES AND INFIRMARIES
Section 8.370.18.26 - PATIENT RIGHTS
Universal Citation: 8 NM Admin Code 8.370.18.26
Current through Register Vol. 35, No. 18, September 24, 2024
A. All facilities licensed pursuant to these regulations shall support, protect and enhance the rights of patients as shown below:
(1) the right to efficient and equal service,
regardless of their race, sex, religion, ethnic background, education, social
class, physical or mental handicap, or economic status;
(2) the right of considerate, courteous and
respectful care from all staff of the facility;
(3) the right of complete information in
terms the average patient can reasonably be expected to understand;
(4) the right to informed consent and full
discussion of risks and benefits prior to any invasive procedure, except in an
emergency; alternatives to the proposed procedure must be discussed with the
patient;
(5) the right to obtain
assistance in interpretation for non-English speaking patients;
(6) the right to know the names, titles, and
professions of the facility staff to whom the patient's speaks and from whom
services or information are received;
(7) the right to refuse examination,
discussion and procedures to the extent permitted by law and to be informed of
the health and legal consequences of this refusal;
(8) the right of access to patient's personal
health records;
(9) the right of
respect for the patient's privacy;
(10) the right of confidentiality of the
patient's personal health records as provided by law;
(11) the right to expect reasonable
continuity of care within the scope of services and staffing of the
facility;
(12) the right to respect
for the patient's civil rights and religious opinions;
(13) the right to present complaints to the
management of the facility without fear of reprisal;
(14) the right to examine and receive a full
explanation of any charges made by the facility regardless of source of
payment.
B. Facility staff shall be informed of and demonstrate their understanding of the policies on patient rights and responsibilities through orientation and in-service training activities.
C. Patient rights will be posted in the facility both in English and Spanish where they may be readily seen by the public.
D. The method by which a patient may register a complaint will be posted in the facility where it may be readily seen by the public.
Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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