New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 370 - OVERSIGHT OF LICENSED HEALTHCARE FACILITIES AND COMMUNITY BASED WAIVER PROGRAMS
Part 15 - GENERAL REQUIREMENTS FOR BOARDING HOMES
Section 8.370.15.46 - COMPLAINTS
Universal Citation: 8 NM Admin Code 8.370.15.46
Current through Register Vol. 35, No. 18, September 24, 2024
The boarding home must investigate complaints made by a resident, caregiver or guardian regarding treatment or care, or regarding the lack of respect for the resident's property and must document both the existence of the complaint and the resolution of the complaint. The boarding home's investigation of a complaint(s) must be initiated within three working days of receipt of the complaint.
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