New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 370 - OVERSIGHT OF LICENSED HEALTHCARE FACILITIES AND COMMUNITY BASED WAIVER PROGRAMS
Part 15 - GENERAL REQUIREMENTS FOR BOARDING HOMES
Section 8.370.15.29 - POLICIES AND PROCEDURES
Current through Register Vol. 35, No. 18, September 24, 2024
The boarding home shall establish written policies and procedures that are reviewed and approved annually by the governing body. The manager shall ensure that these policies and procedures are adopted, administered and enforced to provide quality services in a safe environment. At a minimum, the boarding home's written policies and procedures shall include how the boarding home intends to comply with all requirements of these regulations and address:
A. incident management system;
B. the maintenance of the boarding home, equipment and supplies; inspection and maintenance of emergency equipment; maintenance of emergency supplies; maintenance, upkeep and cleaning of the building(s) and equipment; fire and emergency evacuation procedures;
C. quality of care and services including appropriate and inappropriate admission and discharge criteria; and resident risk assessment;
D. referral of residents for services; transfer of residents to a hospital or other facility or program; ambulance transfer services; and emergency procedures and resuscitative techniques;
E. infectious waste and biohazard disposal in accordance with all applicable statutes and regulations;
F. infection control and prevention;
G. staffing plan, personnel records, and minimum staffing;
H. maintenance of the resident's confidential records including protection of resident confidentiality and privacy as required by law; secure release of medical information and records; and safe handling and storage of resident records including appropriate document destruction procedures;
I. the retention, maintenance, security and destruction of resident, personnel and boarding home records;
J. dietary services including meal service; staff in service training; dietary records; clean and sanitary conditions; and food management;
K. housekeeping services to keep the boarding home safe, clean, and free of hazards and clutter;
L. If applicable, laundry services for the boarding home's laundry and resident's laundry including handling, process and storage of clean and dirty laundry;
M. pharmacy practices including the storage, administration, and disposal of medications; medication management; and documentation;
N. resident's personal belongings including locked storage and contraband;
O. resident rights;
P. smoking policy;
Q. grievance policy;
R. house rules, to include freedom permitted and limitations necessary to protect the rights of others;
S. Visiting hours.
