New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 325 - SPECIALTY SERVICES
Part 8 - REHABILITATION SERVICE PROVIDERS
Section 8.325.8.14 - PRIOR APPROVAL AND UTILIZATION REVIEW
Current through Register Vol. 35, No. 18, September 24, 2024
All medicaid services are subject to utilization review for medical necessity and program compliance. Reviews can be performed before services are furnished, after services are furnished and before payment is made, or after payment is made. See 8.302.5 NMAC, Prior Authorization and Utilization Review. Once enrolled, providers receive instructions and documentation forms necessary for prior approval and claims processing.
A. Prior approval: All therapy services with the exception of the initial evaluation for physical or occupational therapy require prior approval for medical necessity from MAD or its designee. Services for which prior approval was obtained remain subject to utilization review at any point in the payment process.
B. Eligibility determination: Prior approval of services does not guarantee that individuals are eligible for medicaid. Providers must verify that individuals are eligible for medicaid at the time services are furnished and determine if medicaid recipients have other health insurance.
C. Reconsideration: Providers who disagree with prior approval request denials or other review decisions can request a re-review and a reconsideration. See Section MAD-953, Reconsideration of Utilization Review Decisions.
