New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 308 - MANAGED CARE PROGRAM
Part 8 - MEMBER EDUCATION
Section 8.308.8.14 - MEMBER WEBSITE
Universal Citation: 8 NM Admin Code 8.308.8.14
Current through Register Vol. 35, No. 18, September 24, 2024
The MCO shall have a member portal on its website that is available to all members and potential members, and contains accurate, up-to-date information about the MCO to include, services provided, the preferred drug list, the provider directory, member handbook, frequently asked questions (FAQs), contact phone numbers and email addresses as set forth in 42 CFR 438.10. A member or potential member shall have access to the member handbook and provider directory via the website without having to log-in.
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