New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 150 - LOW INCOME HOME ENERGY ASSISTANCE PROGRAM
Part 100 - GENERAL PROVISIONS FOR THE LOW INCOME HOME ENERGY ASSISTANCE PROGRAM
Section 8.150.100.10 - MISSION STATEMENT
Universal Citation: 8 NM Admin Code 8.150.100.10
Current through Register Vol. 35, No. 18, September 24, 2024
A. Household relatedpolicies:
(1)
HCA households: Households that receive benefits from programs administered by
HCA will be notified of the LIHEAP application period. Those households that
wish to apply for LIHEAP benefits may submit an application. It is HCA's policy
to issue regular benefits under this program to eligible households that apply
for benefits during the specified period of application for regular benefits
and that meet the income eligibility requirement and have a responsibility to
pay for energy costs as specified in this policy.
(2) Non-HCA households: It is HCA's policy to
issue regular benefits under this program to eligible households that receive
no other assistance from HCA but that apply for LIHEAP benefits during the
specified period of application for regular benefits and that meet the income
eligibility requirement and have a responsibility to pay for energy costs as
specified in this policy.
(3)
Woodprimary heat source: With the exception of households that use wood as
their primary heat source and gather their own wood supply, households that do
not incur a direct or indirect home energy cost are not eligible.
(4) Renter with energy costs: Renters who
meet the eligibility criteria and incur a home energy cost are eligible for
benefits under this program.
(5)
Homeless applicants who meet the eligibility criteria are eligible for benefits
under this program. Applicants who do not incur an energy cost will not be
allowed an energy burden as defined in Paragraph (1) of Subsection A of
8.150.620.9 NMAC.
B. Crisis intervention related policies:
(1) Crisis
verification: Eligible households that have received a written disconnect
notice from their utility vendor or a statement of non-delivery or sale of fuel
from their fuel vendor due to lack of payment or inability to pay may be
eligible to receive a LIHEAP benefit. When a crisis situation is identified,
the HCA is required to provide intervention to resolve the energy crisis. The
processing of an application for households in a crisis situation includes, a
completed application, all necessary verification required to determine
eligibility and contacting the vendor to intercede on the household's behalf to
resolve the crisis situation. Eligible households with insufficient funds to
open an account with a utility vendor or meet the security deposit requirements
of a utility vendor may also be eligible to receive a LIHEAP benefit. These
households must also be assisted with crisis intervention. Crisis intervention
is not available to households that have received a LIHEAP benefit in the
current federal fiscal year.
(2)
Crisis situations for eligible households include, but are not limited to, the
following scenarios:
(a) a written disconnect
notice from utility vendor; or a statement of nondelivery; or sale of fuel from
their fuel vendor due to lack of payment, or inability to pay;
(b) have twenty percent or less bulk fuel;
or
(c) have less than a three day
supply of firewood.
(3)
A life threatening crisis situation for eligible crisis households include but
are not limited to the following:
(a)
households that contain a child age one or younger, or
(b) households that contain elderly age 60 or
older, or
(c) households that
contain a disabled member,
(d) and
contain a household member that their health or wellbeing would likely be
endangered if energy assistance is not provided.
(4) Crisis timeliness: Households who apply
for LIHEAP benefits and provide documentation that a crisis situation exists
will have their application processed in a timely manner.
(a) Assistance to resolve a crisis situation
will be provided by the HCA within 48 hours, excluding weekends and holidays,
of the receipt of the completed application for LIHEAP.
(b) Assistance to resolve a lifethreatening
crisis situation will be provided by the HCA within 18 hours, excluding
weekends and holidays, of the receipt of the completed application for
LIHEAP.
(5)
Utility/vendor mediation: The LIHEAP benefit is intended to be a supplement to
assist households with their energy bill. The ultimate responsibility for
utility payments is the household's. The household will be notified that the
LIHEAP benefit alone will not resolve their crisis situation. The household
will be informed of other community resources.
Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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