New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 100 - GENERAL PROVISIONS FOR PUBLIC ASSISTANCE PROGRAMS
Part 640 - RESTORATION AND CLAIMS
Section 8.100.640.18 - DORMANT BENEFIT ACCOUNTS
Universal Citation: 8 NM Admin Code 8.100.640.18
Current through Register Vol. 35, No. 18, September 24, 2024
Stale benefit accounts are those SNAP and cash assistance accounts that have not been accessed for 90 days from the most recent date of withdrawal.
A. Offline accounts: If EBT accounts are not accessed for 90 days, the department may store such benefits in an offline account.
(1)
Notification: The department
shall notify the eligibility determination group of this action before storing
benefits in an offline account and how to reactivate the account.
(2)
Reinstatement: An adult
eligibility determination group member or authorized representative may contact
the department or the EBT customer service help desk and request reinstatement
of their EBT account.
(a)
SNAP:
SNAP benefits may be restored within 274 days of the initial date of benefit
activity. Initial date of benefit activity is the first deposit made to the
account upon initial approval of the eligibility determination group's
benefits.
(b)
Cash
assistance: Cash assistance benefits may be restored within 364 days of
the initial date of benefit activity. Initial date of benefit activity is the
first deposit made to the account upon initial approval of the eligibility
determination group's benefits.
B. Expungements: SNAP and cash assistance benefits that have not been accessed in excess of the threshold for each program will be expunged. All benefits will no longer be available to the eligibility determination group. The eligibility determination group loses all rights to expunged benefits.
(1)
Stale
benefit threshold:
(a)
SNAP: SNAP benefits will be expunged after no activity within 274
days of the initial date of benefit activity.
(b)
Cash assistance: Cash
assistance benefits which have had no activity within 180 days of the initial
date of benefit activity will be expunged.
(2)
Notification: The contractor
shall notify the department no less than five days prior to expungement of the
SNAP benefits. The department shall identify any SNAP claims against the
eligibility determination group and shall apply upon expungement.
(a)
SNAP: The department shall
notify the eligibility determination group no less than 30 days prior to the
expungement of the SNAP benefits. Request from the participant to reinstate any
benefit must be received prior to date of expungement.
(b)
Cash assistance: The
department shall attempt to notify the eligibility determination group no less
than 45 days prior to the expungement of the cash assistance benefits. A
request from the participant to reinstate any benefit must be received prior to
the date of expungement.
(3)
Payments of claims against the
eligibility determination group. The contractor shall notify the
department no less than five days prior to expungement of the SNAP or cash
assistance benefits and any claims against the eligibility determination group
shall be removed from the account and applied to the claims upon
expungement.
Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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