New Mexico Administrative Code
Title 8 - SOCIAL SERVICES
Chapter 100 - GENERAL PROVISIONS FOR PUBLIC ASSISTANCE PROGRAMS
Part 130 - GENERAL OPERATING POLICIES - ELIGIBILITY AND VERIFICATION STANDARDS
Section 8.100.130.12 - QUESTIONABLE INFORMATION/VERIFICATION

Universal Citation: 8 NM Admin Code 8.100.130.12

Current through Register Vol. 35, No. 18, September 24, 2024

A. To be considered questionable, incomplete or inadequate, the information or verification must be documented as one of the following:

(1) inconsistent with statements made by the applicant/recipient;

(2) inconsistent with other information on the application or previous applications;

(3) inconsistent with credible information received by ISD;

(4) questionable on its face.

B. Resolving questionable information: Upon receiving questionable, incomplete or inadequate verification needed to determine an applicant/recipient's eligibility or benefit amount, ISD shall promptly provide the applicant/ recipient a notice which shall include the following:

(1) advise the applicant/recipient of the receipt of the information;

(2) why it is questionable, incomplete or inadequate;

(3) the additional information that must be provided;

(4) the alternative methods of providing the information,

(5) the deadline for supplying the information (10 working days or the end of the applicable application processing time period, whichever is later);

(6) that the applicant/recipient may discuss with ISD whether any other readily available verification is acceptable;

(7) that ISD is available to assist the applicant/ recipient if the information is not readily available; and

(8) that a failure to supply the needed information or contact ISD by the deadline may result in a delay, a denial of eligibility, a reduction in the amount of benefits or termination of benefits.

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