Current through Register Vol. 35, No. 6, March 26, 2024
A. All licensed
facilities shall understand, protect and respect the rights of all residents.
Prior to admission to a CTC, a client, parent, shall be given the applicable
written description of the adult's or youth's legal rights, translated into
client's preferred language, if necessary, to meet the client's
understanding.
B. A written copy of
the adult client's legal rights shall be provided to the adult client, or
agent, if applicable, or to the most significant responsible party in the
following order:
(1) the client's
spouse;
(2) significant
other;
(3) any of the client's
adult children;
(4) the client's
parents;
(5) the client's
advocate.
C. The client
rights shall be posted in a conspicuous public place in the facility and shall
include the telephone numbers to contact the department to file a
complaint.
D. To protect client
rights, the CTC shall:
(1) treat all clients
with courtesy, respect, dignity and compassion;
(2) not discriminate in admission or services
based on gender, gender identity, sex, sexual orientation, client's age, race,
color, religion, physical or mental disability, or national origin;
(3) provide clients written information about
all services provided by the CTC and their costs and give advance written
notice of any changes;
(4) provide
clients with a clean, safe and sanitary living environment;
(5) provide a humane psychological and
physical environment of care for all clients;
(6) provide the right to privacy, including
privacy during assessments, examinations, consultations and
treatment;
(7) protect the
confidentiality of the client's clinical record;
(8) protect the right to personal privacy,
including privacy in personal hygiene; privacy during visits with a spouse,
family member or other visitor; and reasonable privacy in the client's own
room;
(9) protect the client's
right to receive visitors during designated visiting hours except when
restricted for good cause pursuant to a physician's order;
(10) protect the client's right to receive
visits from his attorney, physician, psychologist, clergyman, or social worker
in private irrespective of visiting hours;
(11) provide clients the ability to send and
receive private correspondence, as well as reasonable private access to
telephone calls and, in cases of personal emergencies, reasonable use of
long-distance calls;
(12) ensure
that clients:
(a) are free from physical and
emotional abuse, neglect, and exploitation;
(b) are free to participate or abstain from
the practice of religion and shall be afforded reasonable accommodations to
worship;
(c) have the right to
reasonable daily opportunities for physical exercise and outdoor exercise and
shall have reasonable access to recreational areas and equipment;
(d) have the right to voice grievances to the
CTC staff, public officials, any state agency, or any other person, without
fear of reprisal or retaliation;
(e) have the right to prompt and adequate
medical attention for physical ailments;
(f) have the right to have their grievance
addressed within five days;
(g)
have the right to participate in the development of their crisis stabilization
plan;
(h) have the right to
participate in treatment decisions and formulate advance directives such as
living wills and powers of attorney;
(i) have the right to refuse treatment and to
be free from unnecessary or excessive medication; and
(j) have the right to manage and control
their personal finances.
