New Mexico Administrative Code
Title 7 - HEALTH
Chapter 20 - MENTAL HEALTH
Part 12 - LICENSING REQUIREMENTS FOR CHILD AND ADOLESCENT MENTAL HEALTH FACILITIES
Section 7.20.12.25 - COMPLAINT AND INVESTIGATION PROCEDURES
Current through Register Vol. 35, No. 18, September 24, 2024
A. Submission of complaints: Complaints regarding any facility licensed pursuant to these regulations are submitted to the LCA.
B. Initiation of investigation: The department screens, and if it deems appropriate, will initiate an investigation within 30 business days from receipt of a complaint. If it is probable that the health, safety, or welfare of a child is in jeopardy, the complaint is investigated as soon as possible after the complaint is made.
C. Results of investigation: The licensee of the facility is notified of the results of the investigation.
D. Anonymity may be requested by the complainant, but cannot be guaranteed.
E. Action by the LCA in response to a complaint: