New Mexico Administrative Code
Title 5 - POST-SECONDARY EDUCATION
Chapter 7 - TUITION AND FINANCIAL AID
Part 25 - TAX REFUND INTERCEPT PROGRAM REGULATIONS
Section 5.7.25.10 - PROCESSING OF ADMINISTRATIVE HEARING REQUESTS

Universal Citation: 5 NM Admin Code 5.7.25.10

Current through Register Vol. 35, No. 18, September 24, 2024

A. Written request: All requests for administrative review must be made in writing.

B. Submittal deadline: All requests for administrative review must be received at the foundation within 30 days of the date of the applicable notice. Failure to submit a request within the prescribed time will be deemed a waiver of the opportunity to contest the offset and to a hearing.

C. Debtor/appellant: The person against whom an educational loan judgment debt is claimed shall be known as the "debtor". The person submitting a request for administrative review shall be the person whose tax refund has been offset, or his or her spouse, and shall be known as the "appellant" in the administrative review process.

D. Grounds for administrative review: The grounds for administrative review shall be limited to the following:

(1) no judgment has been filed against the appellant or the appellant's spouse for an educational loan;

(2) the judgment has been paid in full;

(3) the judgment creditor has agreed to accept other arrangements for payment of the judgment and the arrangements have been fully complied with;

(4) the amount of the intercepted refund exceeds the unpaid balance of the judgment; or

(5) the appellant is entitled to receive all or part of the refund regardless of the claimed judgment debt against the appellant's spouse based upon New Mexico's community property laws.

E. Filing of requests for administrative review: The foundation loan servicing representative (LSR) responsible for the debtor's account will receive the request for administrative review submitted by the appellant and shall file the request in the debtor's loan file.

F. Acknowledgement of receipt of request for administrative review: The LSR will, upon receipt of the appellant's request for administrative review, send the appellant an acknowledgment of receipt of the request and will file a copy of the acknowledgment in the debtor's loan file. The acknowledgment may be combined with a notice of rejection of the request under the following subparagraph G [now Subsection G of 5.7.25.10 NMAC], a notice of informal resolution under the following subparagraph H [now Subsection H of 5.7.25.10 NMAC], or notice of submission of the request to the administrative hearing officer under the following subparagraph I [now Subsection I of 5.7.25.10 NMAC].

G. Rejection of request for administrative review: The LSR shall review the appellant's request for administrative review to determine if the request specifies an allowable ground for review as provided in the foregoing subparagraph D [now Subsection D of 5.7.25.10 NMAC]. If the appellant has failed to specify an allowable ground for review, the LSR will prepare and send to the appellant a notice that the request has been rejected for such failure. The LSR will file a copy of this notice in the debtor's loan file. A request for administrative review which has been rejected shall be treated as if no request had been submitted.

H. Informal resolution by LSR: If the request for administrative review specifies an allowable ground for review, the LSR shall check for possible error and attempt to resolve the request prior to formal hearing, as follows:

(1) Resolution prior to transfer of the refund to the foundation:
(a) Certified judgment balance incorrect, no judgment, or other arrangements to pay judgment: If, prior to transfer of the refund to the foundation, the LSR determines that the debtor owes nothing, that there is no judgment against debtor, or that the debtor has made other arrangements for payment of the judgment and is not in default, the LSR shall cause the debtor's name to be removed from the tax refund intercept list.

(b) Community property claim by spouse: If, prior to transfer of the refund to the foundation, the LSR determines that the debtor's spouse is entitled to all or part of the refund, the LSR must take steps to correct the amount.

(2) Resolution after transfer of the refund to the foundation:
(a) Improper offset against debtor's refund: If the LSR determines that an amount which has already been offset is improper because there is no judgment against the debtor, the judgment is paid in full, or the debtor has made other arrangements for payment of the judgment and is not in default, the LSR must take steps to refund the amount to the debtor promptly. In cases of joint tax returns, the refund check should be made payable to both the debtor and spouse.

(b) Excess offset against debtor's refund: If the LSR determines that an amount which has been offset exceeds the amount of the debtor's unpaid judgement balance, the LSR must take steps to refund the excess amount to the debtor promptly. In cases of joint tax returns, the refund check should be made payable to both the debtor and spouse.

(c) Resolution of error-community property claim by spouse: If the LSR determines that the debtor's spouse is entitled to a share of the refund, the LSR must take steps to refund the proper share to the spouse. The refund check should be made payable solely to the spouse.

(3) Notice to appellant of informal resolution: In the event that the LSR determines that an error exists, the LSR shall send the appellant a notice acknowledging the determination of error and resolution. If the foundation's action fully resolves the request for administrative review in favor of the appellant, the notice shall state that the informal resolution shall be a final resolution of the request unless the appellant requests further review within 15 days of the date of this notice.

(4) No determination of error or determination of error does not fully resolve appeal: If the LSR determines that no error has been made, or a determination of error does not fully resolve the appeal, the LSR must provide the appellant with information concerning the administrative review process. If any dispute remains between the foundation and the appellant at this point, the appellant must be advised that the dispute will be resolved by the administrative hearing officer.

I. Submission of hearing request to administrative hearing officer: When the appellant has specified an allowable ground for administrative review and the LSR makes a determination of no error, or a determination of error does not fully resolve the appeal and a dispute remains, the LSR shall transmit the appellant's hearing request to the administrative hearing officer together with such information as may be requested by the hearing officer.

Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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