New Mexico Administrative Code
Title 18 - TRANSPORTATION AND HIGHWAYS
Chapter 60 - PIPELINE CONSTRUCTION AND MAINTENANCE
Part 6 - ONE CALL NOTIFICATION SYSTEMS REQUIREMENTS FOR 811 SERVICES
Section 18.60.6.9 - RESPONSIBILITIES OF ONE-CALL NOTIFICATION SYSTEMS

Universal Citation: 18 NM Admin Code 18.60.6.9

Current through Register Vol. 35, No. 18, September 24, 2024

During normal working hours, one-call notification systems shall follow the following procedures.

A. Emergency calls. One-call notification systems shall instruct callers that emergency calls should be made directly to 911, and when necessary, shall conference the caller directly into 911. One-call notification systems shall process emergency calls made by underground facility operators in accordance with Subsection B of 18.60.5.16 NMAC.

B. Calls intended for other states. One-call notification systems shall provide direct phone numbers for any calls intended for a one-call notification system located in an adjacent state to the appropriate state one-call notification system.

C. Non Jurisdictional Entities. One-call notification systems shall establish a registry of volunteer non-jurisdictional entities in accordance with 18.60.5.8 (H) NMAC. One-call notification systems shall provide the following procedures for excavation locate requests and reporting of damages.

(1) the one-call notification system shall forward free of charge a locate or damage ticket to the non-jurisdictional entity when incoming calls are related to excavation work intended for the geographical area of the non-jurisdictional entity;

(2) the one-call notification system shall instruct the caller that the locate or damage ticket will be sent to the appropriate non-jurisdictional entity;

(3) the one-call notification system shall instruct the caller that non-member underground facility operators may exist within the geographical area of the intended excavation and that the caller is required to directly contact and notify any non- member underground facility operators of the intended excavation; and

(4) the one-call notification system shall issue tickets to any member underground facility operator operating within the geographical boundaries of the non-jurisdictional entity.

Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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