New Mexico Administrative Code
Title 18 - TRANSPORTATION AND HIGHWAYS
Chapter 3 - MOTOR CARRIER GENERAL PROVISIONS
Part 11 - HOUSEHOLD GOODS CARRIERS
Section 18.3.11.8 - COST ESTIMATES

(1) The HGC may charge for providing a binding estimate.

(2) Charges are limited to the maximum amount listed on the binding estimate and payment is due at the time of delivery. Upon such payment, the HGC must release the goods to the shipper. If the shipper does not pay the charges at the time the shipment is delivered, the HGC may place the shipment in storage at the shipper's expense until the charges are paid.

(1) An HGC shall not charge for providing a non-binding estimate.

(2) If the HGC provides a non-binding estimate, the shipper shall not be required to pay more than the amount of the original estimate, plus 10 percent, at the time of delivery and, upon such payment, the HCG must release the goods to the shipper. The shipper shall have 30 days after delivery to pay any remaining charges. If the shipper cannot pay the required charges at the time the shipment is delivered, the HGC may place the shipment in storage at the shipper's expense until the charges are paid.

(3) If the HGC is asked or required to provide more services than those included in the estimate, the HGC must present an itemized list of charges for those services to the shipper at the time of delivery. The shipper shall have 30 days after delivery to pay the additional charges.