New Mexico Administrative Code
Title 18 - TRANSPORTATION AND HIGHWAYS
Chapter 3 - MOTOR CARRIER GENERAL PROVISIONS
Part 11 - HOUSEHOLD GOODS CARRIERS
Section 18.3.11.22 - MISCELLANEOUS PROVISIONS

A. Packing and marking: The HGC shall properly pack fragile or breakable articles and mark the fragile character of the Contents on the containers in distinct letters.

B. Minimum shipment charge: Unless otherwise provided, shipments moving on a weight or time basis shall be subject to a minimum charge based on 1,000 pounds or one hour, at rates provided in the HGC's tariff.

C. Failure to make delivery: When, through no fault of its own, the HGC is unable to locate a consignee at the address furnished by the shipper, or if the consignee is unable to accept or declines delivery, the HGC shall mail, telephone, or fax notification of failure to make delivery to the shipper or consignee and shall place the shipment in storage. If the shipper requests subsequent delivery, the HGC may assess charges for delivery from storage to the destination in addition to the transportation and storage charges already accrued.

D. Pickup or delivery at warehouses and docks: If a shipper orders pickup or delivery at a warehouse, dock or other point which charges a fee for pick up or delivery, the shipper will pay such fee in addition to paying the HGC's rates for loading or unloading at the warehouse dock, door, or other point accessible to the HGC's vehicle.

E. Reasonable dispatch: Each HGC accepting shipments of household goods shall transport the shipment with reasonable dispatch, within the time specified in the bill of lading. The HGC shall notify the shipper of any delay as soon as it becomes apparent to the HGC that it will be unable to comply with the anticipated delivery date.