New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 5 - UTILITY INTERCONNECTIVITY AND COOPERATIVE AGREEMENTS
Part 410 - RESIDENTIAL CUSTOMER SERVICE BY GAS, ELECTRIC AND RURAL ELECTRIC COOPERATIVE UTILITIES
Section 17.5.410.12 - CONTENTS OF BILLS
Current through Register Vol. 35, No. 18, September 24, 2024
Bills for utility service shall include:
A. the beginning and ending meter reading dates or the number of days in the billing cycle and the date of the ending meter reading;
B. clear and conspicuous language identifying the bill as an estimated bill, if the bill has been estimated;
C. the number and kind of units metered;
D. any conversions from meter reading units to billing units;
E. any multiplier constants used to determine billing;
F. the date the bill is due;
G. any previous balance;
H. an identification of the applicable rate tariff;
I. the amount due for electric or gas usage;
J. the amount due for special services;
K. the total amount due;
L. gross receipts taxes and any other taxes or fees, if not a part of the base rate;
M. the automatic adjustment clauses approved by the commission in total and in cost per unit basis, as applicable;
N. contact information of the utility designating where the residential customer may initiate an inquiry or complaint regarding the bill as rendered or the service provided;
O. if the residential customer is on a budget payment plan, a statement of:
