New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 6 - REGISTRATION REQUIREMENTS FOR INTRASTATE COMPETITIVE ACCESS PROVIDER TELECOMMUNICATIONS SERVICES WITHIN THE STATE OF NEW MEXICO
Section 17.11.6.15 - DISCONTINUANCE OF SERVICE

Universal Citation: 17 NM Admin Code 17.11.6.15

Current through Register Vol. 35, No. 18, September 24, 2024

Any entity holding a certificate of public convenience and necessity or a certificate of registration to provide CAPservices shall do the following prior to discontinuing any service, in order to ensure continued quality of service and to protect consumer interests:

A. No later than ninety days prior to discontinuing its service, the entity shall file with the commission a notice of discontinuance of service containing the following information:

(1) The number of customers affected.

(2) The form of notification to be given to each customer.

(3) Any outstanding debts to carriers whose facilities and services are used to provide CAPservices.

(4) The arrangement for satisfying such debts prior to and after discontinuance of service.

B. No later than sixty days prior to the date the entity proposes to discontinue its service, the entity shall notify all of its customers of its pending notice of discontinuance with the commission and of the proposed date and time of the discontinuance of service and any provisions it has made for continuation of its service, if applicable.

C. No later than thirty days prior to the date the entity proposes to discontinue its service, the commission shall issue either:

(1) a request for further information from the entity, or;

(2) a certificate of approval for discontinuing the service; or

(3) a notice of inquiry into the discontinuance which may be subject to the notice and hearing requirements set forth in the commission's rules of procedure.

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