New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 26 - 811 SERVICES
Section 17.11.26.9 - RESPONSIBILITIES OF TELECOMMUNICATIONS CARRIERS
Current through Register Vol. 35, No. 18, September 24, 2024
All telecommunications carriers operating in New Mexico shall route all 811 calls made in the state of New Mexico to New Mexico One Call, Inc.
A. Local calls. All wireline telecommunications carriers operating in New Mexico shall route all 811 calls made within New Mexico One Call, Inc.'s local calling area to New Mexico One Call, Inc.'s local phone number.
B. Toll calls. All wireline telecommunications carriers operating in New Mexico shall route all 811 calls made within New Mexico but outside New Mexico One Call, Inc.'s local calling area to New Mexico One Call, Inc.'s toll free phone number.
C. Wireless carriers. Wireless and other non-wireline telecommunications carriers operating in New Mexico may route 811 calls either to New Mexico One Call Inc.'s local phone number or to New Mexico One Call Inc.'s toll free phone number.