New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 25 - CONSUMER PROTECTION STANDARDS APPLICABLE TO LARGE INCUMBENT LOCAL EXCHANGE CARRIERS
Section 17.11.25.21 - RESTORATION OF SERVICE
Universal Citation: 17 NM Admin Code 17.11.25.21
Current through Register Vol. 35, No. 18, September 24, 2024
A. Restoration after payment of charges. A LILEC shall promptly restore service within one business day after payment of all past-due charges, including in part any required deposit and a charge for restoration of service, if any.
B. Restoration for persons who are ill. A LILEC shall restore service to a residential consumer within 12 hours of receipt of a medical certification form and a financial certification form pursuant to Public Utilities and Utility Services, 17.11.16.33 NMAC.
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