New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 25 - CONSUMER PROTECTION STANDARDS APPLICABLE TO LARGE INCUMBENT LOCAL EXCHANGE CARRIERS
Section 17.11.25.17 - DISCONTINUANCE OR INTERRUPTION OF SERVICE
Universal Citation: 17 NM Admin Code 17.11.25.17
Current through Register Vol. 35, No. 18, September 24, 2024
A. Discontinuance without prior notice. A LILEC may discontinue basic local exchange service to a customer without prior notice in the event of:
(1) a condition determined by the LILEC to be
hazardous;
(2) a customer's use of
equipment in such manner as to adversely affect the LILEC 's service to
others;
(3) a customer's tampering
with, or negligently or intentionally damaging or destroying equipment
furnished and owned by the LILEC; or
(4) unauthorized use of service provided by
the LILEC.
B. Discontinuance with prior notice. Pursuant to 17.11.25.18 NMAC and 17.11.25.19 NMAC, a LILEC may discontinue basic local exchange service to a customer with prior notice:
(1) for non-payment of a
delinquent account for basic local exchange service; or
(2) for failure to post a security deposit or
guarantee.
C. Temporary interruption without notice. A LILEC may temporarily and without notice interrupt service for an operational emergency, necessary and unavoidable network maintenance, or reasons related to the public safety and welfare.
Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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