New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 25 - CONSUMER PROTECTION STANDARDS APPLICABLE TO LARGE INCUMBENT LOCAL EXCHANGE CARRIERS
- Section 17.11.25.1 - ISSUING AGENCY
- Section 17.11.25.2 - SCOPE
- Section 17.11.25.3 - STATUTORY AUTHORITY
- Section 17.11.25.4 - DURATION
- Section 17.11.25.5 - EFFECTIVE DATE
- Section 17.11.25.6 - OBJECTIVE
- Section 17.11.25.7 - DEFINITIONS
- Section 17.11.25.8 - DISCONNECTION OF BASIC LOCAL EXCHANGE SERVICE AND ALLOCATION OF PARTIAL PAYMENTS
- Section 17.11.25.9 - ACCESS TO AND AUDIT OF DATA
- Section 17.11.25.10 - CUSTOMER COMPLAINT TRACKING
- Section 17.11.25.11 - ACCESS TO SERVICE AND RATE INFORMATION
- Section 17.11.25.12 - FAIR MARKETING PRACTICES
- Section 17.11.25.13 - TARIFFS AND BOUNDARY MAPS
- Section 17.11.25.14 - BILLS
- Section 17.11.25.15 - INFORMATION REQUIRED SEMI-ANNUALLY
- Section 17.11.25.16 - BILLING DISPUTES AND ERRORS, GENERAL REFUNDS AND BILL CREDITS
- Section 17.11.25.17 - DISCONTINUANCE OR INTERRUPTION OF SERVICE
- Section 17.11.25.18 - PROHIBITIONS ON DISCONTINUANCE OF SERVICE
- Section 17.11.25.19 - REQUIREMENTS PRIOR TO DISCONTINUANCE OF SERVICE
- Section 17.11.25.20 - PAYMENT PLANS
- Section 17.11.25.21 - RESTORATION OF SERVICE
- Section 17.11.25.22 - INFORMAL COMPLAINTS
- Section 17.11.25.23 - PRIVACY
- Section 17.11.25.24 - MEDICAL CERTIFICATION FORM
- Section 17.11.25.25 - FINANCIAL CERTIFICATION FORM
Current through Register Vol. 35, No. 18, September 24, 2024
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