New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 22 - QUALITY OF SERVICE
Section 17.11.22.25 - EXEMPTION OR VARIANCE
Universal Citation: 17 NM Admin Code 17.11.22.25
Current through Register Vol. 35, No. 18, September 24, 2024
A. General requirements.
(1) Any carrier
may petition for an exemption or variance from any of the requirements of this
rule.
(2) Such petition may include
a motion that the commission stay the affected portion of this rule for the
transaction specified in the motion.
(3) Petitions for an exemption or a variance
and motions for a stay must be supported by an affidavit signed by an officer
of the carrier or other person with authority to bind the carrier.
(4) The commission may, at its discretion,
require an informal conference or formal evidentiary hearing prior to making
its determination.
B. Waiver of held order standard.
(1) An ILEC may petition for a waiver of the
held order standard in 17.11.22.19 NMAC for circumstances beyond the reasonable
control of the ILEC. The petition shall be filed with the commission within
thirty (30) calendar days of the installation dates established in 17.11.22.12
NMAC and shall be accompanied by an affidavit executed by a person employed by
the ILEC who is knowledgeable concerning the facts surrounding the waiver
request. At the same time, the ILEC shall serve a copy of the waiver petition
on the affected customers.
(2) The
petition shall include:
(a) the names and
addresses of all known customers who will be affected by the waiver request and
an estimate of the number of unknown customers who might be affected;
(b) a detailed explanation of the relief
being sought;
(c) the date when the
service orders are expected to be filled; and
(d) a detailed explanation of the
circumstances giving rise to the waiver request.
(3) The telecommunications bureau of the
commission shall approve or disapprove the petition for waiver of the held
order standard within thirty (30) calendar days of its submittal. The order
shall not be counted as a held order and the ILEC shall not be required to pay
credits while the petition is pending before the telecommunications
bureau.
(4) Neither a waiver or a
waiver petition shall relieve the ILEC of its obligations to provide
alternative service to the individual customer unless the customer failed to
provide the necessary facilities to enable the ILEC to complete the order or
otherwise caused the delay.
(5)
Where a waiver request is granted, the ILEC need not count any order subject to
the waiver as a held order for purposes of this rule.
C. All other exceptions. A petition for an exemption or variance from any other requirement of this rule shall:
(1) identify the section of this rule
for which the exemption or variance is requested;
(2) describe the situation which necessitates
the exemption or variance;
(3)
describe the effect of complying with this rule on the carrier and its
customers, and on its competitive affiliates and their customers, if the
exemption or variance is not granted;
(4) state how the exemption or variance will
achieve the purposes of this rule and the New Mexico Telecommunications
Act;
(5) state why the proposed
alternative is in the public interest and is better than the requirement in the
rule; and
(6) state why the
exemption or variance would have no anticompetitive effect.
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