New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 22 - QUALITY OF SERVICE
- Section 17.11.22.1 - ISSUING AGENCY
- Section 17.11.22.2 - SCOPE
- Section 17.11.22.3 - STATUTORY AUTHORITY
- Section 17.11.22.4 - DURATION
- Section 17.11.22.5 - EFFECTIVE DATE
- Section 17.11.22.6 - OBJECTIVE
- Section 17.11.22.7 - DEFINITIONS
- Section 17.11.22.8 - REPORTING REQUIREMENTS FOR ILECS
- Section 17.11.22.9 - OUTAGES
- Section 17.11.22.10 - PROVISION OF SERVICE DURING MAINTENANCE OR EMERGENCIES
- Section 17.11.22.11 - ACCESS TO AND AUDIT OF DATA
- Section 17.11.22.12 - INSTALLATION OF BASIC LOCAL EXCHANGE SERVICE
- Section 17.11.22.13 - ALTERNATIVE SERVICE
- Section 17.11.22.14 - INSTALLATION OF DESIGNED SERVICES
- Section 17.11.22.15 - OUT-OF-SERVICE CREDITS FOR DESIGNED SERVICES
- Section 17.11.22.16 - DIRECTORY ASSISTANCE AND INTERCEPT
- Section 17.11.22.17 - NETWORK CALL COMPLETION REQUIREMENTS FOR DIRECT DIALED CALLS
- Section 17.11.22.18 - NETWORK CALL COMPLETION REQUIREMENTS FOR OPERATOR ASSISTED CALLS
- Section 17.11.22.19 - QUALITY OF SERVICE STANDARDS FOR NON-DESIGNED SERVICES
- Section 17.11.22.20 - TIMELY RESPONSE BY CUSTOMER SERVICE REPRESENTATIVES
- Section 17.11.22.21 - AGGREGATE CUSTOMER CREDITS
- Section 17.11.22.22 - CALCULATION OF AGGREGATE CUSTOMER CREDITS
- Section 17.11.22.23 - INDIVIDUAL CUSTOMER CREDITS
- Section 17.11.22.24 - RATEMAKING TREATMENT OF PENALTIES AND CREDITS
- Section 17.11.22.25 - EXEMPTION OR VARIANCE
Current through Register Vol. 35, No. 18, September 24, 2024
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