New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 11 - TELECOMMUNICATIONS
Part 16 - CONSUMER PROTECTION
Section 17.11.16.17 - DISCONTINUANCE OR INTERRUPTION OF SERVICE
Universal Citation: 17 NM Admin Code 17.11.16.17
Current through Register Vol. 35, No. 18, September 24, 2024
A. Discontinuance without prior notice. A LEC may discontinue basic local exchange service to a customer without prior notice in the event of:
(1) a
condition determined by the LEC to be hazardous;
(2) a customer's use of equipment in such
manner as to adversely affect the LEC's service to others;
(3) a customer's tampering with, or
negligently or intentionally damaging or destroying equipment furnished and
owned by the carrier; or
(4)
unauthorized use of service provided by the carrier.
B. Discontinuance with prior notice. Pursuant to 17.11.16.18 and 17.11.16.19 NMAC, a LEC may discontinue basic local exchange service to a customer with prior notice:
(1) for nonpayment of a delinquent account
for basic local exchange service; or
(2) for failure to post a security deposit or
guarantee.
C. Temporary interruption without notice. A LEC may temporarily and without notice interrupt service for an operational emergency, necessary and unavoidable network maintenance, or reasons related to the public safety and welfare.
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