New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 10 - GAS SERVICES
Part 2 - PROPANE CUSTOMER PROTECTION
Section 17.10.2.18 - CUSTOMER RECORDS
Universal Citation: 17 NM Admin Code 17.10.2.18
Current through Register Vol. 35, No. 18, September 24, 2024
A. Upon request, a dealer shall furnish to the customer copies of the customer's records for the prior twelve months. A dealer may charge a reasonable fee for copying these records.
B. A dealer shall furnish copies of a customer's records relevant to a matter in dispute to anyone authorized in writing by the customer to receive these records.
C. A dealer shall correct any non-disputed mistakes in a customer's payment history that are brought to its attention.
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