New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 10 - GAS SERVICES
Part 2 - PROPANE CUSTOMER PROTECTION
Section 17.10.2.11 - PAYMENTS AND PAYMENT AGREEMENTS
Universal Citation: 17 NM Admin Code 17.10.2.11
Current through Register Vol. 35, No. 18, September 24, 2024
A. A dealer shall make a reasonable effort to enter into a payment agreement with a residential customer with a delinquent or past due account.
B. Payment agreements shall be binding contracts under New Mexico law and shall be in writing. The pricing and time period language shall be printed in no less than 12-point boldface type of uniform font.
C. A dealer shall make reasonable efforts to provide service to a residential customer who offers cash payments.
D. A dealer shall make reasonable efforts to incorporate LIHEAP payments, if applicable, into payments and payment plans.
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