New Mexico Administrative Code
Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES
Chapter 1 - UTILITIES GENERAL PROVISIONS
Part 210 - SCHEDULE OF RATES RULES AND FORMS
Section 17.1.210.10 - CONTENT AND FORM OF CURRENT SCHEDULE OF RATES, RULES, AND FORMS

Universal Citation: 17 NM Admin Code 17.1.210.10

Current through Register Vol. 35, No. 18, September 24, 2024

A. Table of Contents--Rates: A complete list shall be maintained of all rates, charges, and NMPSC Rule 570 [17.9.570 NMAC] buy-back rates filed in the rate subsection of the schedule of Rates, Rules, and Forms. This list shall be tabulated by rate number.

B. Rate Pages: Rate pages shall be substantially in the form provided in Attachment A, and each rate page shall include the following information as nearly as possible in the order shown:

(1) Rate number;

(2) Class of service, such as residential, commercial, industrial, etc., with each class of service in a separate rate on separate pages;

(3) End-use such as heating, lighting, or power service;

(4) Territory to which the rate is applicable;

(5) Where more than one rate block is to be charged, the blocks listed in tabular form with the lowest block listed first;

(6) Minimum or customer charge and whether any usage is included in the minimum or customer charge; and

(7) Any general or special conditions, exceptions, or limitations regarding the rate and service provided by the rate, such as demand or ratchet provisions, etc., applicable to the rate.

C. Rules--Table of Contents by Rule Number:

(1) Each rule shall be numbered consecutively and shall have a title line briefly indicative of the section's contents. A separate rule number shall be used for each rule. Rules shall be on pages identical to those previously described in NMPSC Rule 210.5 [Subsection D of 17.1.210.9 NMAC] for schedules of rates. A Table of Contents for all rules shall appear at the front of the rules subsection of the schedule.

(2) The following subject categories and other subject categories, where necessary, shall be covered by rules included in the schedule for all services:
(i) Definitions--Clear and concise definitions of the principal terms used.

(ii) Character of Service--Full description of character of service rendered and standards of service maintained, including metering.

(iii) Application for Service--Procedure necessary to obtain service.

(iv) Deposits and Establishment of Credit--Procedure necessary to establish and reestablish credit, basis for requiring deposits, conditions precedent for return of deposits, and interest paid thereon.

(v) Rendering and Payment of Bills--Methods of rendering bills, billing periods, due dates, methods of payment, Budget Payment Plans.

(vi) Disputed Bills and Settlement Agreements--Methods of adjustment and time limitations, internal utility compliance procedures, meter testing procedures, notice of customer rights, and availability of schedules.

(vii) Discontinuance and Restoration of Service--Reasons for discontinuance, notification, time limitations, procedure necessary for restoration of service, and charges.

(viii) Temporary Service--Conditions precedent for rendering temporary service or service to construction projects.

(ix) Shortage of Supply--Interruption of delivery of service, notice to customers, apportionment of available service.

(x) Line Extensions and Service Hook-ups--Free extensions, advances, contributions and refunds, ownership, and maintenance.

(xi) Service Connection Made by Utility Employees--No other connections authorized.

(xii) Right of Ingress to and Egress from Customers' Premises--At all reasonable hours.

(3) Rules which have been filed and which by operation of NMSA 1978, Section 62-8-7 B, have become effective without hearing at the expiration of thirty (30) days from the date of their filing shall not be construed to bear the approval of the Commission, but like any approved rule shall be subject to inquiry by the Commission at any time.

D. Forms in General Use--Filing:

(1) Sample copies of printed forms that are normally used in connection with customer services or which are required by the Commission, such as applications for service, regular bills for service, contract forms, delinquency notices, disconnect notices, deposit receipts, and similar forms, shall be included in a utility's schedule of forms. Each form shall be mounted on a separate page identical to that previously described in NMPSC Rule 210.5 [Subsection D of 17.1.210.9 NMAC] showing the name or title of the form. Such forms shall be numbered consecutively in the same manner as rates and rules. A Table of Contents shall appear at the front of the sample forms subsection of the schedule.

(2) Forms which have been filed and which by operation of NMSA 1978, Section 62-8-7 B, have become effective without hearing at the expiration of thirty (30) days from the date of their filing shall not be construed to bear the approval of the Commission, but like any approved rule shall be subject to inquiry by the Commission at any time.

Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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