New Mexico Administrative Code
Title 16 - OCCUPATIONAL AND PROFESSIONAL LICENSING
Chapter 64 - FUNERAL HOMES AND DISPOSERS
Part 11 - COMPLAINTS
Section 16.64.11.9 - PROCEDURES FOR RECEIPT OF A COMPLAINT

Universal Citation: 16 NM Admin Code 16.64.11.9

Current through Register Vol. 35, No. 18, September 24, 2024

A. The board's designee will maintain a written log of all complaints received which records at a minimum, the date the complaint was received, and name, addresses of the complainant and respondent.

B. Upon receipt of a complaint the board's designee will:

(1) log in the date the complaint was received;

(2) determine whether the respondent is licensed, or an applicant for licensure with the board;

(3) send the complainant written acknowledgment of receipt of the complaint; and

(4) immediately forward the complaint to the complaint committee; the complaint committee chair will be responsible for convening the complaint committee to review the complaint(s).

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