New Mexico Administrative Code
Title 13 - INSURANCE
Chapter 10 - HEALTH INSURANCE
Part 17 - GRIEVANCE PROCEDURES
Section 13.10.17.34 - CONFIDENTIALITY OF A GRIEVANT'S RECORDS AND MEDICAL INFORMATION
Universal Citation: 13 NM Admin Code 13.10.17.34
Current through Register Vol. 35, No. 6, March 26, 2024
A. Confidentiality Health care insurers, the superintendent, ICOs, IROs and their reviewers, and all others who acquire access to identifiable medical records and information of grievants when reviewing grievances shall treat and maintain such records and information as confidential except as otherwise provided by federal and New Mexico law.
B. Procedures required. The superintendent, IROs, and health care insurers shall establish procedures to ensure the confidential treatment and maintenance of identifiable medical records and information of grievants that are submitted as part of any grievance.
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