New Mexico Administrative Code
Title 12 - TRADE, COMMERCE AND BANKING
Chapter 2 - CONSUMER PROTECTION
Part 6 - REQUIREMENTS FOR REPAIR OF VEHICLES
Section 12.2.6.8 - STATEMENT OF BASIS

Universal Citation: 12 NM Admin Code 12.2.6.8

Current through Register Vol. 35, No. 18, September 24, 2024

A. The attorney general has long been concerned about unfair and deceptive practices in the automotive repair industry. The attorney general's consumer protection division has received numerous complaints and telephone calls alleging unfair and deceptive trade practices in the automotive repair industry.

B. The complaints include, but are not limited to, the absence of a warranty on completed repairs, price gouging, automotive part misrepresentation, failure to give written estimates, failure to adhere to estimates, failure to disclose labor rates, unauthorized repairs and the imposition of liens for unauthorized repairs. The consumer protection division has also received requests and complaints from industry members regarding the necessity of a statement clearly defining their rights and responsibilities.

C. These regulations provide some basic rules in a complicated industry. They are not exhaustive and do not cover every practice and procedure involved in automotive repair. Therefore, it is not intended that literal compliance with these regulations be an absolute protection against liability for practices and procedures surrounding automotive repair.

Disclaimer: These regulations may not be the most recent version. New Mexico may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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