New Mexico Administrative Code
Title 12 - TRADE, COMMERCE AND BANKING
Chapter 18 - LOAN COMPANIES
Part 4 - MANDATORY SIGNAGE FOR SMALL LOAN BUSINESSES
Section 12.18.4.8 - MANDATORY SIGNAGE FOR SMALL LOAN BUSINESSES
Current through Register Vol. 35, No. 18, September 24, 2024
A. All small loan companies must display in each licensed place of business a prominent sign, readily visible to borrowers, disclosing the annual percentage rate and fees. The prominent sign in a reduced form, with font, no smaller than 10-point, must be displayed at every workstation where loans are originated. On all company websites, social media pages, and mobile applications where content regarding loans offered or made to borrowers in New Mexico may be accessed by consumers, the prominent sign, in a reduced form, shall be easily accessible to consumers to review via an interactive link to a New Mexico specific web page maintained by the company containing all information required to be on the sign mandated by this section.
B. The lettering on the prominent sign must be no smaller than 24-point font, unless specified otherwise.
C. The sign must state in bold capital letters, the words, "LOAN RATES AND FEES."
D. Below the words "loan rates and fees," in bold capital letters, the sign shall state, "BELOW IS GENERAL INFORMATION REGARDING ALL RATES AND FEES THAT WILL ASSIST YOU IN MAKING YOUR LOAN DECISION. IF YOU HAVE ANY QUESTIONS, OR WOULD LIKE MORE INFORMATION, PLEASE ASK. MAKE CERTAIN THE QUESTIONS THAT YOU ASK ARE ANSWERED. MAKE CERTAIN YOU UNDERSTAND THE TERMS AND COSTS OF YOUR LOAN."
E. The disclosure shall consist of two distinctive sections. Each section heading must be printed from left to right. The borders for the two section headings must be more prominent than the others.
F. Below the second heading in bold capital letters the following words shall appear: "TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL "________________." The blank shall be filled in with a position title, address, phone number, and email address of the company's problem resolution person.
G. The bottom of the sign shall have the following words, "New Mexico Only: This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone number (505) 476-4885 or visit the website: www.rld.nm.gov/financial-institutions/."