New Mexico Administrative Code
Title 10 - PUBLIC SAFETY AND LAW ENFORCEMENT
Chapter 6 - LOCAL GOVERNMENT LAW ENFORCEMENT AGENCIES
Part 2 - ENHANCED 911 REQUIREMENTS
Section 10.6.2.16 - TELECOMMUNICATOR / DISPATCHER TRAINING
Current through Register Vol. 35, No. 18, September 24, 2024
Pursuant to Section 63-9D-4 A NMSA 1978, the local governing body shall require the PSAP to employ properly trained staff pursuant to the Public Safety Telecommunication Training Act. Telecommunicators and dispatchers will be certified for two years and recertified for two-year intervals after that. In order to maintain certification, 20 hours of specified training will be required in each two-year interval. Course requirements needed for recertification are listed in 10.29.7 NMAC. Each PSAP manager or supervisor will appoint in writing a training officer. The training officer's name, duty phone number, and email address will be forward to the division, and resubmitted whenever the training officer is replaced. The training officer will be responsible for the following:
A. development of PSAP policies and procedures for ensuring every telecommunicator and dispatcher receives the required training;
B. keeping accurate written records on each individual's training; and
C. submitting, through the PSAP manager or supervisor, semi-annual reports in June and January to the division on the PSAP's training progress to include; number of telecommunicators and dispatchers trained, and the courses completed by each individual; and type and amount of training yet to be completed, and any problems encountered in meeting the training requirements of 10.29.7 NMAC; for information on training reimbursement see Subsection E of 10.6.2.11 NMAC.
