Current through Register Vol. 56, No. 18, September 16, 2024
(a) Any person may,
at any time, file a complaint with the Department concerning any matter subject
to the Act or these rules. Said complaint may be written or oral. Nothing
contained herein shall prevent the Department from instituting an investigation
on its own initiative.
(b) If the
Department determines or has cause to believe that a person has engaged in any
act or practice which constitutes a violation of P.L. 1986, c. 103
(52:27D-330
et seq.) or
P.L. 2013, c. 167 (52:27D-360.1
et al.), the Department may take any or all of the following actions,
as appropriate:
1. Issue a temporary cease
and desist order upon the determination by the Department in writing, and based
upon a finding of fact, that the public interest will be irreparably harmed by
delay in issuing an order, including therein a provision that, upon written
request made within five business days following issuance of the order, a
hearing will be held within 10 days of that request to determine whether or not
the temporary cease and desist order shall become permanent. A copy of any
temporary or permanent cease and desist order shall be sent to the person by
certified mail;
2. Issue an order
requiring such affirmative action as, in the judgment of the Department, will
carry out the purposes of the Act or these rules;
3. Bring an action in the Superior Court to
enjoin the act or practice and to enforce compliance with P.L. 1986, c. 103
(52:27D-330
et seq.) and
P.L. 2013, c. 167 (52:27D-360.1
et al.) if it appears that a person has engaged or is about to engage
in an act or practice constituting a violation of a provision of P.L. 1986, c.
103 (52:27D-330
et seq.) or
P.L. 2013, c. 167 (52:27D-360.1
et al.), or a rule or order of the Department. Upon a proper showing,
the court may grant a permanent or temporary injunction, restraining order, or
writ of mandamus and may appoint a receiver or conservator for the defendant or
the defendant's assets. The Commissioner shall not be required to post a bond;
or
4. Levy and collect civil
penalties in the amount of not less than $ 250.00, and not more than $ 50,000,
for each violation of P.L. 1986, c. 103 (
52:27D-330
et seq.) or
P.L. 2013, c. 167 (
52:27D-360.1
et al.), or any rule adopted pursuant thereto or order issued
thereunder, and compromise and settle any claim for a penalty in such amount in
the discretion of the Commissioner as may appear appropriate and equitable
under the circumstances of the violation. Each day during which a violation
continues after the effective date of a notice to terminate issued by the
Commissioner shall constitute an additional, separate, and distinct violation.
If an administrative order levying a civil penalty is not satisfied within 30
days of its issuance, the Commissioner may sue for and recover the penalty with
costs in a summary proceeding under the "Penalty Enforcement Law of 1999,"
P.L.
1999, c. 274
(
2A:58-10
et seq.) in the
Superior Court.
i. Except as set forth below,
the initial penalty levied for any violation shall not exceed $ 250.00 per
violation, or $ 250.00 per unit in the case of any violation of Department
rules for facility certification, and a subsequent penalty for the same act or
omission shall not exceed 10 times the amount of the last previous penalty or
the statutory maximum, whichever is less.
ii. The limitations set forth in (b)4i above
shall not apply to any violation involving either dishonesty in dealings with
residents or prospective residents, or willful disregard of the rights of
residents.
(c) For the purposes of actions that the
Department may take under (b) above, the following shall have the same effect
as a violation of P.L. 1986, c. 103 (52:27D-330
et seq.) or
sections 1 through 7 of P.L. 2013, c. 167 (52:27D-360.1
et al.):
1. Directly, or through an agent or employee,
knowingly engaging in false, deceptive, or misleading advertising, promotional,
or sales methods to offer or dispose of a unit;
2. Making any material change in the plan of
disposition of the continuing care retirement community subsequent to the
certificate of authority without obtaining prior approval from the
Department;
3. Disposing of any
unit, which is capable of being certified, or interest in a continuing care
retirement community which has not been certified with the Department;
or
4. Violating any lawful order or
rule of the Department.