New Jersey Administrative Code
Title 3A - CHILDREN AND FAMILIES
Chapter 50 - MANUAL OF REQUIREMENTS FOR ADOPTION AGENCIES
Subchapter 2 - CERTIFICATION PROCEDURES
Section 3A:50-2.6 - Complaints

Universal Citation: NJ Admin Code 3A:50-2.6

Current through Register Vol. 56, No. 18, September 16, 2024

(a) Whenever the Office of Licensing receives a report alleging violations of this chapter by an adoption agency, the Office of Licensing shall ensure that the allegation is investigated to determine whether the complaint is substantiated.

(b) The Office of Licensing shall notify the complainant and the agency in writing of the results of the complaint investigation after the report of the investigation has been finalized. Such notification shall include the results of the investigation, pursuant to N.J.S.A. 47:1A-1 et seq., commonly known as the State Right to Know Law and the Open Public Records Act N.J.S.A. 47:1A-1 et seq., except that any information otherwise prohibited from disclosure by law shall be withheld.

(c) Any individual filing a complaint may do so anonymously. If the complainant reveals his or her identity, the name of the complainant, together with a description of the complaint and its status, shall be included in the Office of Licensing's records and shall be available for public review upon completion of the investigation, pursuant to N.J.S.A. 47:1A-1 et seq., except that any information otherwise prohibited from disclosure by law shall be withheld.

(d) The Office of Licensing shall consider complaints or other notifications regarding an agency's adoption practices in a state other than New Jersey in reviewing that agency's adoption practices, if such complaints have implications for the agency's service in New Jersey.

(e) No agency shall discriminate against a person because of the filing of a complaint under this section.

(f) The agency shall cooperate with the Office of Licensing's investigations whenever such complaint investigations are conducted and shall ensure that all information that is requested by the Office of Licensing is complete and accurate. The agency shall ensure that all staff members are available for interview upon the Office of Licensing's request.

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