New Jersey Administrative Code
Title 14 - PUBLIC UTILITIES
Chapter 5 - ELECTRIC SERVICE
Subchapter 8 - ELECTRIC DISTRIBUTION SERVICE RELIABILITY AND QUALITY STANDARDS
Section 14:5-8.11 - Prompt restoration standards
Current through Register Vol. 56, No. 6, March 18, 2024
(a) EDCs shall begin the restoration of service to an affected service area within two hours of notification by two or more customers or identification by their outage management system of any loss of electric service affecting those customers served electrically by the same affected circuit protective device within the system. Beginning restoration of service shall be defined as the essential or required analysis of the interruption and dispatching an individual or crew to an affected area to begin the restoration process.
(b) The prompt restoration standards shall not apply to EDCs during major events.
(c) When possible, each EDC shall place the highest priority on responding to emergency (safety) situations and high priority on responding to other public facilities for which prompt restoration is essential to the public welfare. These priority requests may come from police, fire, rescue, authorized emergency service providers or public facility operators.
(d) In situations where it is not practicable to respond within two hours to a reported interruption (safety reasons, inaccessibility, multiple simultaneous interruptions, storms or other system emergencies), the EDC shall respond as soon as the situation permits.
(e) An EDC shall give priority to an assisted living facility; hospital, chronic, or acute renal dialysis facility; clinical or research laboratory or institute that stores human blood, other human tissue, or human Deoxyribonucleic Acid (DNA); or nursing home for power restoration after an extended interruption following a major event, except when those power restoration efforts divert resources from power restoration efforts needed to maintain overall public safety. In all other cases, an EDC may exercise its discretion to prioritize power restoration to an assisted living facility; hospital; chronic or acute renal dialysis facility; research laboratory or institute that stores human blood, other human tissue, or human DNA; or nursing home after an extended interruption in accordance with the facility's needs and with the characteristics of the geographic area in which power is being restored.
