New Jersey Administrative Code
Title 14 - PUBLIC UTILITIES
Chapter 10 - TELECOMMUNICATIONS
Subchapter 5 - COMPETITIVE TELECOMMUNICATIONS SERVICES
Section 14:10-5.3 - Revisions of rates, terms, and conditions of service that increase charges
Universal Citation: NJ Admin Code 14:10-5.3
Current through Register Vol. 56, No. 6, March 18, 2024
(a) Revisions of rates, terms, and conditions of service and/or product guide regarding existing competitive telecommunications services, which create increased charges to any customer shall become effective no sooner than five business days after notice of the revision as described at (b) below, without the requirement of prior Board approval.
(b) The carrier shall notify the public of a revision of rates, terms, and conditions of service and/or product guide that increase charges to customers in one of the following ways, at least 15 days before the increase becomes effective:
1. By direct mail to all affected customers who already receive the service;
2. By invoice message to all affected customers, delivered electronically to those customers with electronic billing;
3. By bill insert or by invoice message through direct mail for those customers with paper invoice billing; or
4. By Internet notification, such as posting information on the carrier's web page for affected customers who have given the carrier prior consent to receive Internet notification of price changes.
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