New Jersey Administrative Code
Title 14 - PUBLIC UTILITIES
Chapter 10 - TELECOMMUNICATIONS
Subchapter 1 - GENERAL PROVISIONS
Section 14:10-1.3 - Recordkeeping, general provisions

Universal Citation: NJ Admin Code 14:10-1.3

Current through Register Vol. 56, No. 6, March 18, 2024

(a) Notwithstanding N.J.A.C. 14:3, all records that a telecommunications carrier is required to keep pursuant to this chapter shall be preserved for the following minimum periods, as applicable:

1. Eighteen months if the record relates to wholesale customers, unless the carrier has negotiated a contract with the customer that provides otherwise;

2. Six years if the record is necessary to ensure compliance with requirements for back billing of retail customers at 14:10-2.2, unless the carrier has negotiated a contract with the customer that provides otherwise;

3. Eighteen months if the record is required under 14:10-1A.1 1, service quality reporting; and

4. Two years if the record is of a verification of a TSP switch authorization in accordance with N.J.A.C. 14:10-11.

(b) Each telecommunications carrier shall make all records required under this chapter available to Board staff upon request.

(c) Each telecommunications carrier shall provide the Board with a link to the location on its website with a complete listing of the carrier's rates, terms, and conditions of service provided in its tariff or product guide.

(d) Board staff may investigate a carrier's compliance with this chapter and/or with its tariff at any time, and may recommend that the Board suspend a tariff if it finds noncompliance with any Board order or rule, or any other applicable law.

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