New Jersey Administrative Code
Title 13 - LAW AND PUBLIC SAFETY
Chapter 93 - MANUAL OF STANDARDS FOR JUVENILE DETENTION COMMITMENT PROGRAMS
Subchapter 11 - PROGRAM REQUIREMENTS
Section 13:93-11.7 - Grievance procedure

Universal Citation: NJ Admin Code 13:93-11.7

Current through Register Vol. 56, No. 18, September 16, 2024

(a) Each detention facility shall have a written grievance procedure for the expression and resolution of juveniles' grievances or legitimate complaints, which contains the following elements:

1. A means and method for the filing of a grievance on a form that includes the juvenile's name, date, and all pertinent information relating to the grievance;

2. Assistance by staff not involved in the issue of the grievance shall be provided, if necessary;

3. A written response to all grievances filed, including the reason for the decision;

4. A response by a staff member designated by the facility administrator, or his or her designee, within a prescribed, reasonable time limit, that allows for responding to emergencies;

5. A provision for appeal to the facility administrator, or his or her designee;

6. Access by all juveniles to the grievance procedure and appeals process, with guarantees against reprisals; and

7. Applicability over a broad range of issues.

(b) A copy of the grievance and the resolution shall be given to the juvenile, a copy maintained in the juvenile's file, and a copy in a central grievance file.

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