Current
through Register Vol. 57, No. 6, March 17, 2025
(a) A casino licensee or a registered
electronic funds transfer company ("transfer company") may provide cash to a
patron (cardholder) at a casino cage window or transfer company booth in
exchange for a charge to a valid credit or debit card ("card").
(b) Each card cash access transaction shall
be initiated by a cardholder at a:
1.
Transfer company automated cash access terminal;
2. Casino cashier window cashiering location;
or
3. Transfer company
booth.
(c) A transfer
company's automated cash access terminal shall at a minimum:
1. Provide instructions to the cardholder on
how to initiate a cash access transaction;
2. Receive from the issuer of the card
approval or rejection of a cash access transaction; and
3. If the transaction is approved, instruct
the cardholder to proceed to either a casino cage or a transfer company booth
to complete the transaction.
(d) For a transaction initiated by the patron
at a casino cashier window or a transfer company booth upon presentation of a
card to a cage cashier or transfer company representative, as applicable, the
cashier or representative shall:
1. Determine
the validity of the card as required by the card issuer; and
2. Print and complete a cash access document
in accordance with (e) through (g) below.
(e) Whenever a transaction is approved and
the cardholder elects to proceed with the transaction, the cage cashier or
transfer company booth representative shall prepare a three-part cash access
document. The cash access document shall include, at a minimum:
1. The date and time of the
transaction;
3. The amount to be paid to
the patron;
4. The amount of any
fee associated with the transaction;
5. The initials of the patron acknowledging
the fees;
6. The signature of the
cardholder;
7. The initials of the
cage cashier or transfer company representative completing the transaction;
and
8. Information required by the
card issuer, if applicable.
(f) The three parts of the cash access
document shall consist of a:
3. Cage cashier or transfer
company booth representative receipt.
(g) A cage cashier or transfer company
representative shall terminate the cash access transaction if:
1. The card corresponding to the cash access
document has expired;
2. The
cardholder is unable to provide a government issued identification credential
that includes a photo of the cardholder and signature facsimile;
3. The physical appearance of the individual
presenting the identification does not resemble the photograph appearing on the
identification;
4. The cardholder
is under the legal age to gamble;
5. The cardholder and card cannot be verified
as required by the issuer's procedures;
6. The zip code associated with the billing
address for the card, as presented by the cardholder, is not confirmed by the
card organization's address verification system;
7. The signature on the cash access document
required by (e)6 above does not conform to the signature on the identification
credential; or
8. The cardholder is
on the Division's Exclusion List or the Division's Self-Exclusion List, or the
casino licensee determines that the cardholder is otherwise not permitted to
proceed with a cash access transaction.
(h) For all cash access transactions in
excess of $ 2,000, a still photographic facial image of the cardholder shall be
captured and marked in a way that allows it to be associated with the
cardholder's cash access transaction.
(i) To complete the cash access transaction,
the cage cashier or transfer company representative shall:
1. Print a cash access document in the amount
of the funds to be disbursed to the cardholder;
2. Record a description of the identification
credential presented by the cardholder, including any credential number (for
example, driver's license number, passport number), expiration date, and
jurisdiction of issuance;
3. Obtain
the signature of the patron on the cash access document;
4. Compare the signature on the cash access
document to the signature on the cardholder's identification
credential;
5. Obtain the thumb
print of the cardholder on a designated area of the cash access
document;
6. Initial the cash
access document as evidence of the completed verification process;
and
7. Exchange the draft and cage
cashier or transfer company booth representative receipt for an equivalent
amount of funds.
(j) The
facial image required in (h) above and the cage cashier or transfer company
booth representative receipt shall be retained by the casino licensee or
transfer company, as applicable, for a period of two years.
(k) A casino licensee or transfer company
representative shall immediately report any suspicious or fraudulent cash
access transaction activity to the Division.
