Current through Register Vol. 56, No. 18, September 16, 2024
(a) Each casino
licensee shall install in its establishment a CCTV system that shall be under
the exclusive control of the surveillance department. A casino licensee shall
provide the Division:
1. Access to the CCTV
system and its transmissions;
2.
Use, as necessary, of any monitoring room contained in the
establishment;
3. Display on the
monitors in the monitoring room, and the Division's office, any event capable
of being monitored on the CCTV system;
4. Capability to produce a video and, if
applicable, audio recording of, and take a still photograph of, any event
capable of being monitored on the CCTV system;
5. Recording(s) or photograph(s) in
accordance with the directions of the Division;
6. Unfettered access to all recordings or
photographs and, upon the request of the Division, the casino licensee and its
personnel shall be denied access thereto; and
7. A monitoring room from which the Division
may independently and, at the direction of the Division, exclusively control
any camera.
(b) The CCTV
system shall be approved by the Division and shall include, at a minimum, the
following:
1. Light sensitive cameras, with
lenses of sufficient magnification to allow the operator to read information on
gaming chips, playing cards, dice, tiles, slot machine reel symbols, slot
machine credit meters, and employee credentials, and with 360-degree pan, tilt,
and zoom capabilities without camera stops to effectively and clandestinely
monitor in detail and from various vantage points, the following:
i. The gaming conducted at each gaming table
in the casino and casino simulcasting facility and the activities in the casino
and casino simulcasting facility pits;
ii. The gaming conducted at the slot machines
in the casino;
iii. The operations
conducted at and in the cashiers' cage, any satellite cage, and each office
ancillary thereto;
iv. The
operations conducted at and in the slot booths;
v. The operations conducted at automated
coupon redemption machines;
vi. The
operations conducted in the simulcast counter;
vii. The count processes conducted in the
count rooms;
viii. The movement and
storage of cash, promotional gaming chips, gaming chips and plaques, drop
boxes, bill validator boxes, slot cash storage boxes, slot drop boxes, and slot
drop buckets in the establishment;
ix. The entrances and exits to the casino,
casino simulcasting facility, count rooms and all critical locations as defined
in 13:69D-2.1;
x. The gaming and
operations associated with the conduct of keno on the casino floor and in the
casino simulcasting facility and of keno booths, keno satellite booths and keno
lockers;
xi. Equipment designated
by the Division in conjunction with the operation of an electronic transfer
credit system, a gaming voucher system pursuant to and a slot monitoring system
approved to conduct manual slot payouts;
xii. The operation of automated jackpot
payout machines, gaming voucher redemption machines, gaming voucher systems,
and electronic transfer credit systems;
xiii. The operations associated with the
conduct of a sports pool; and
xiv.
The operations associated with the conduct of a sports pool; and
2. Video recording equipment
which, at a minimum, shall:
i. Permit the
preservation and viewing of a clear copy of the transmission produced by any
camera connected to the CCTV system;
ii. Be capable of superimposing the time and
date of the transmission on each recording made by the video recording
equipment; and
iii. Enable the
operator to identify and locate, through the use of a meter, counter or other
device or method, a particular event that was recorded;
3. Recording media, which shall be replaced
immediately upon the manifestation of any significant degradation in the
quality of the images or sound, if applicable, recorded thereon; provided,
however, where videotape is utilized, it shall be used for no more than one
year;
4. Audio capability in the
soft count room;
5. One or more
monitoring rooms in the establishment which, through the surveillance
department employees or agents assigned thereto by the casino licensee shall
constantly monitor the activities in the casino, the casino simulcasting
facility and elsewhere in the establishment where CCTV coverage is
available;
6. An emergency power
system that can be used to operate the CCTV system in the event of a power
failure, such power system to be tested at 12-month intervals subject to more
frequent re-testing upon failure of a test; and
7. A preventive maintenance program,
implemented by technicians subject to the direction and control of the director
of surveillance, which ensures that the entire CCTV system is maintained in
proper working order and that transparent covers over CCTV system cameras are
cleaned in accordance with a routine maintenance schedule. In the event that
preventive maintenance to be performed by a technician assigned to another
department is required on an emergency basis, the surveillance department shall
have priority with respect to personnel resources of such other department to
ensure the efficacy of the CCTV system.
(c) All areas, including gaming tables and
pits, where CCTV system camera coverage is required by the Division shall
contain continuous lighting that is of sufficient quality to produce clear
video recordings and still picture reproductions.
(d) A casino licensee's CCTV system shall be
required to record, during the times and in the manner indicated below, all
transmissions from cameras used to observe the following locations, persons, or
transactions:
1. All gaming tables whether
active or inactive;
2. Each
transaction conducted at a cashiering location;
3. Each simulcast and keno window that is
open for business;
4. Such main
bank areas where gross revenue functions are performed as may be required by
the Division;
5. The execution of
fills and credits at the chip bank;
6. The collection of drop boxes, slot drop
boxes and slot cash storage boxes and the count of the contents
therein;
7. Any armored car
collection or delivery of cash for which security escort or surveillance
coverage is required;
8. The
inspection and distribution to gaming pits of cards, dice and tiles;
9. The retrieval of cards, dice and tiles
from gaming pits at the end of the gaming day and their delivery to the
location designated and approved for inspection, cancellation, destruction or,
if applicable, reuse;
10. Each
transaction conducted at an automated bill breaker, voucher/coupon redemption,
and jackpot payout machine, as well as each replenishment or other servicing of
any such machines;
11. The
entrances and exits to the casino, casino simulcasting facility, sports
wagering lounge, count rooms, and all critical locations as defined in
N.J.A.C.
13:69D-2.1; and
12. Each sports pool ticket writer location,
kiosk, booth operations, and other gaming related areas and activities in a
sports wagering lounge.
(e) In addition to any other requirements
imposed by this section and in accordance with the time parameters specified in
this section, a casino licensee's CCTV system shall be required to record
transmissions used to observe the face of each patron transacting business at
each of its cashiers' cage and satellite cage windows, and sports pool ticket
writer stations from the direction of the cashier.
(f) Whenever a casino licensee replaces or
modifies a slot machine or gaming table on the casino floor or other restricted
areas which does not require CCTV inspection by the Division pursuant to
N.J.A.C. 13:69C, the surveillance department shall conduct an inspection as to
the sufficiency of the CCTV coverage. The director of the surveillance
department shall prepare and submit to the Division's in-house office prior to
implementation a written certification attesting that the inspection was
conducted and the coverage was sufficient.
(g) A surveillance monitoring room shall:
1. Contain such equipment and supplies as may
be required by the Division, taking into consideration current developments in
electronic and computer technology, for the effective performance of the
activities to be conducted therein including, without limitation:
i. A communication system capable of
monitoring all casino security department activities; and
ii. If computerized monitoring systems are
used by the casino licensee in its gaming operations, view-only terminals which
allow access to information concerning cage, slot and table games
operations;
2. Be
connected to all casino alarm systems, which may provide a visible, audible or
combination signal; provided, however, that any robbery or other emergency-type
alarm shall be perceptually distinguishable from all non-emergency alarm types
in a manner approved by the Division (for example, robbery alarm is the only
audible alarm);
3. Contain an
updated photo library, consisting of photographs that are no more than five
years old, of all current employees of the casino licensee, which photo library
shall be available to the Division upon request; and
4. Contain and have readily accessible to all
monitoring room personnel and representatives of the Division an updated
operational blueprint depicting all areas of the casino, the casino
simulcasting facility and elsewhere in the casino licensee's establishment
where CCTV coverage is available.
(h) Each casino licensee shall maintain a
surveillance log of all surveillance activities in the monitoring room. The log
shall be maintained by monitoring room personnel and shall be stored securely,
in a manner approved by the Division, within the surveillance department in
accordance with the retention schedule. The surveillance log shall be available
for inspection at any time by Division agents. At a minimum, the following
information shall be recorded in a surveillance log:
1. The date and time each surveillance
commenced;
2. The name and license
credential number of each person who initiates, performs or supervises the
surveillance;
3. The reason for
surveillance, including the name, if known, alias or description of each
individual being monitored, and a brief description of the activity in which
the person being monitored is engaging;
4. The times at which each video or audio
recording is commenced and terminated;
5. The time at which each suspected criminal
offense is observed, along with a notation of the reading on the meter, counter
or device specified in (b)2iii above that identifies the point on the video
recording at which such offense was recorded;
6. The time of termination of surveillance;
and
7. Summary of results of the
surveillance.
(i) Each
casino licensee shall have a contingency plan, as part of its approved internal
controls submitted to the Division, to be utilized whenever there is an
equipment failure that affects the casino licensee's monitoring room or CCTV
system operations.
1. The Division and the
casino security department shall be notified immediately of any equipment
failure, including the time of the failure, cause if known, and any
communications with the casino security department relating to the failure, in
accordance with the casino licensee's internal controls. In addition, the
Division shall be notified prior to:
i.
Relocation of an approved camera;
ii. A change in an approved camera's
specifications;
iii. A change in
lighting for areas approved for CCTV camera coverage; and
iv. An addition or change to the CCTV system
and computer equipment in the monitoring room.
(j) CCTV system recordings shall be retained
for a minimum of seven days and shall be made available for review upon request
by the Division. For the count of gross revenue, audio recordings shall be
retained for a minimum of seven days and video recordings shall be retained for
a minimum of 30 days. In addition, any such recordings which are determined by
Division agents to be of potential evidentiary value shall be retained and
stored pursuant to Division directives.
(k) All CCTV system transmissions shall be
secure and, with the exception of wide area progressive monitoring, restricted
to the licensed casino hotel facility; provided, however, the Director or his
or her Division designee may, by written order, authorize specific
transmissions outside of the casino hotel facility, on a case-by-case basis. A
surveillance department employee or registered CCTV vendor shall be permitted,
with the approval of a surveillance supervisor, to remotely access the CCTV
system to troubleshoot and repair the system. Such access shall be granted by
the casino licensee and disabled after each use. A record of all remote access
granted shall be maintained by the surveillance department, which shall
include, at a minimum, the following:
1. Date
and time the access was granted;
2.
Reason for access;
3. Names of the
employee or of the vendor and vendor's representative accessing the
system;
4. Date and time the access
was disabled; and
5. Name of the
surveillance supervisor approving the access.
(l) Each CCTV system operator in the
monitoring room shall work from his or her own monitoring station. Minimum
standards for the CCTV system used to monitor casino and casino simulcasting
facility operations shall be detailed in a casino licensee's surveillance
submission to be approved by the Division, which shall ensure effective casino
surveillance for the casino licensee. One operator shall be required for every
30,000 square feet of casino floor space unless otherwise authorized by the
Division. Such operators shall be responsible for the casino floor and
restricted locations.
1. Surveillance
department employees assigned to monitor the activities shall be independent of
all other departments. No present or former surveillance department employee
shall accept employment with the same casino hotel or prospective casino hotel
in which the surveillance department employee was previously employed or within
any other casino hotel or prospective casino hotel whose surveillance
department is under the operational control of the same person who controlled
the surveillance department in which the surveillance department employee had
been previously employed, unless one year has passed since the former
surveillance department employee worked in the surveillance department. The
Division may, upon receipt of a written petition, waive this restriction and
permit the employment of a present or former surveillance department employee
in a particular position after consideration of whether:
i. The former surveillance department
employee will be employed in a department or area of operation that the
surveillance department does not monitor;
ii. The surveillance and security systems of
the casino licensee will not be jeopardized or compromised by the employment of
the former surveillance department employee in the particular position;
and
iii. The former surveillance
department employee's knowledge of the procedures of the surveillance
department would facilitate the commission by any person of irregularities or
illegal acts or the concealment of any such actions or errors.
2. Entrances to the CCTV system
monitoring rooms shall not be visible from the casino area or casino
simulcasting facility. In addition, access by employees of the casino licensee
to the monitoring room or any other designated area capable of receiving CCTV
transmission shall be prescribed by internal controls approved by the Division.
Any person, other than an employee of the Division, who enters any monitoring
room or such designated area who is not a surveillance department employee
shall sign the Monitoring Room Entry Log upon entering the restricted area. The
Monitoring Room Entry Log shall be:
i. Kept in
the CCTV monitoring room;
ii.
Maintained in a book with bound numbered pages that cannot be readily removed.
The book shall include, at a minimum:
(1) The
date and time of entering into the monitoring room or designated
area;
(2) The entering person's
name and his or her department or affiliation;
(3) The reason for entering the monitoring
room or designated area;
(4) The
name of the person authorizing the person's entry into the monitoring room or
designated area; and
(5) The date
and time of exiting the monitoring room or designated area; and
iii. Made available for inspection
by the Division at all times.
