New Jersey Administrative Code
Title 13 - LAW AND PUBLIC SAFETY
Chapter 45A - ADMINISTRATIVE RULES OF THE DIVISION OF CONSUMER AFFAIRS
Subchapter 10 - SERVICING AND REPAIRING OF HOME APPLIANCES
Section 13:45A-10.2 - Required information
Universal Citation: NJ Admin Code 13:45A-10.2
Current through Register Vol. 56, No. 18, September 16, 2024
(a) Whenever a consumer purchases a home appliance, the home appliance dealer shall supply the consumer with a written copy of any information concerning:
1. Manufacturer's warranties, if any are
still applicable;
2. Dealer's
warranties, if any;
3. Dealer's
service contract, if such is agreed upon, which shall include a clear statement
of:
i. Any basic "diagnostic" charges or any
additional set fee;
ii. The methods
used to determine any additional charge including the charge for labor and
parts;
iii. The legal name and
business address of the seller, including the legal name and business address
of the sales representative or agent who solicited or negotiated the contract
for the seller; and
4.
Whether the item being purchased is refurbished.
(b) Whenever a consumer requests service on a home appliance from a home appliance repairer, the home appliance repairer shall disclose before the consumer becomes committed to any expense:
1. Any diagnostic charges or other set fees;
and
2. The methods used to
determine the total charge including the charges for labor and parts.
(c) If the home appliance repairer is also the dealer from whom the appliance was purchased and there was a service contract covering the requested services, the provisions of (b) above shall not apply.
Disclaimer: These regulations may not be the most recent version. New Jersey may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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