New Jersey Administrative Code
Title 12 - LABOR AND WORKFORCE DEVELOPMENT
Chapter 51 - VOCATIONAL REHABILITATION SERVICES
Subchapter 11 - PROGRAM REQUIREMENTS
Section 12:51-11.1 - Program requirements, existing and new programs
Current through Register Vol. 56, No. 18, September 16, 2024
(a) A written narrative description of all the organization's programs, services and administrative procedures shall be maintained and made available to interested parties. This description will be submitted to DVRS by new organizations applying for program approval as well as existing organizations whenever changes are made in their programs, services, or administrative procedures. Effective January 1, 1999, any community based organization seeking status as a vendor of the Division of the services regulated by Chapter 51 shall have been in existence providing the service for which it is seeking approval for a minimum of two years (24 months) or be able to demonstrate the capacity to provide the service applied for as a result of providing a similar service or have a history of being able to implement services successfully.
(b) Services shall be geared to the development of the client's maximum potential for integrated employment in a competitive labor market.
(c) An internal system of program evaluation will be developed which offers continuous information about the quality of services provided and the outcomes achieved by persons following their provision.
(d) Services for clients shall be based upon professional evaluations of the individual's assets, interests, needs, progress and vocational goal. An IPE shall be developed with the individual in concert with the case manager and the DVRS/CBVI counselor.
(e) Professional ethics will be maintained at all times with respect to confidentiality in the use the client's records.
(f) A current client or worker manual, or handbook covering services available and personnel policies, regulations and benefits should be given to each client at the time of acceptance.
(g) Each certified extended employee will be evaluated twice a year and appropriate modification will be made to the client's IPE.
(h) Records will be kept which reflect the productivity of each client/worker on a continuing basis.
(i) The organization will have a plan of placement services for clients who are ready for employment in the competitive labor market, including an adequate follow-up program.
(j) The organization will evaluate every three years its total program, its coordination with related rehabilitation programs in the community, the capacity of the organization for providing services needed in the community, follow-up of clients served, and the adequacy of the total program. Information derived from the organization's system of program evaluation should be utilized in this regard.
(k) The written consent of the client, guardian, and, if necessary, cooperating agencies shall be obtained prior to the use of the client for public relations and publicity purposes.
(l) An organization shall have a written grievance procedure for distribution to clients, trainees, and employees, which facilitates receiving and hearing complaints and discussing problems of a general or specific nature.
(m) All records of both client and the program pertaining to DVRS or the Commission for the Blind and Visually Impaired (CBVI) sponsored clients will be made available to the Division's community rehabilitation program specialist and/or auditors upon request.