Current through Register Vol. 56, No. 18, September 16, 2024
(a) General
disclosure requirements are as follows:
1.
Each individual policy of health insurance shall include a renewal,
continuation, or nonrenewal provision. The language or specifications of such
provision must be consistent with the type of contract issued. Such provision
shall be appropriately captioned, shall appear on the first page of the policy,
and shall clearly state the duration where limited, of renewability and the
duration of the term of coverage for which the policy is issued and for which
it may be renewed.
2. Except for
riders or endorsements by which the insurer effectuates a request made in
writing by the policyholder, exercises a specifically reserved right under the
policy, or is required to reduce or eliminate benefits to avoid duplication of
Medicare benefits, all riders or endorsements added to a policy after the date
of issue or at reinstatement or renewal which reduce or eliminate benefits or
coverage in the policy shall require signed acceptance by the insured. After
the date of policy issue, any rider or endorsement which increases benefits or
coverage with a concomitant increase in premium during the policy term, shall
be agreed to in a written instrument signed by the insured, except if the
increased benefits or coverage is required by law.
3. Where riders or endorsements which reduce
or eliminate coverage are attached to the policy at issue, the policy shall
contain on the first page or specification page either a prominent warning or
the full text of the rider or endorsement.
4. Where a separate additional premium is
charged for benefits provided in connection with riders or endorsements, such
premium charge shall be set forth in the policy.
5. The words "guaranteed renewable" shall not
be used in a policy unless the insurer's right to change premium rates is
clearly stated in the caption of the renewal provision or in the brief
description of the policy.
6. In a
policy which provides for payment of benefits based on standards specified as
"usual, customary and reasonable", such standards shall be defined in the
policy and explained in the outline of coverage. Such standards shall not be
more restrictive than:
i. "Usual" means the
fee ordinarily charged by the provider for a particular service or
supply.
ii. "Customary" means the
range of usual fees charged by providers for the same service or supply under
like circumstances within the geographic or socio-economic area where the
service or supply is performed or furnished. The range of usual fees charged by
the physicians shall consider training and experience.
iii. "Reasonable" means a fee above usual and
customary which is justified by unusual complexity of the treatment
required.
7. A policy
which provides for the payment of benefits based on standards described as
"usual and customary", "reasonable and customary", or other words of similar
import shall include a definition of such terms and an explanation of such
terms in its accompanying outline of coverage.
8. If a policy contains any limitations with
respect to preexisting conditions, such limitations must appear as a separate
paragraph in the policy and shall be labelled as "Pre-existing Condition
Limitation".
9. If age is to be
used as a determining factor for reducing the benefits available in the policy
as originally issued, such fact must be prominently set forth in the policy and
in the outline of coverage.
10. All
policies, except short-term nonrenewable policies, Medicare supplement policies
and as otherwise provided in this paragraph, shall have a notice prominently
printed on the first page of the policy or attached thereto stating in
substance that the policyholder shall have the right to return the policy
within 10 days of its delivery and to have the premium refunded if, after
examination of the policy, the policyholder is not satisfied for any reason.
With respect to Medicare supplement policies and policies issued pursuant to a
direct response solicitation, the policy shall have a notice prominently
printed on the first page of the policy or attached thereto stating in
substance that the policyholder shall have the right to return the policy
within 30 days of its delivery and to have the premium refunded if, after
examination of the policy, the policyholder is not satisfied for any
reason.
11. An accident only policy
shall contain a prominent statement on the first page of the policy or attached
thereto in either contrasting color or in boldface type at least equal to the
size of type used for policy captions as follows: "This is an accident only
policy. It does not pay benefits for loss from sickness."
12. If a policy contains a conversion
privilege, the caption of the provision shall be "conversion privilege" or
words of similar import. The provision shall indicate the persons eligible for
conversion, the circumstances applicable to the conversion privilege, including
any limitations on the conversion, and the person by whom the conversion
privilege may be exercised. The provision shall specify the benefits to be
provided on conversion or may state that the converted coverage will be as
provided on a policy form then being used by the insurer for that
purpose.
13. Where a policy
provides a benefit that is payable while the insured is participating in a
rehabilitation program the policy shall specify the type of rehabilitation
program allowed and any limitations or restrictions on the program.
14. An informational brochure entitled "Guide
to Health Insurance for People with Medicare", hereinafter referred to as "the
Guide", for persons eligible for Medicare, is intended to improve the buyer's
understanding of Medicare and ability to select the most appropriate coverage.
The Guide shall be furnished by each insurer to each such Medicare eligible
person in connection with the purchase of health insurance policy, other than a
short-term nonrenewal policy, regardless of whether the policy purchased is
advertised, solicited or issued as a Medicare supplement policy meeting the
requirements of N.J.A.C. 11:4-23.
15. To ensure uniformity in content, form and
printing, the Guide has been made available through the Publications Department
of the National Association of Insurance Commissioners, Kansas City,
MO.
16. Delivery of the Guide shall
be made at the time of application except in the case of direct response
solicitations where the Guide shall be delivered with the policy.
Acknowledgment of receipt of the Guide shall be obtained by all
insurers.
(b) Outline of
coverage--general rules include:
1. No
individual health insurance policy that is not a health benefits plan shall be
delivered or issued for delivery in this State unless the appropriate outline
of coverage in (c) through (n) below is completed as to such policy and:
i. For policies offered for sale as Medicare
supplement policies, the outline meets the requirements set forth at N.J.A.C.
11:4-23.1 4; and
ii. For all other
policies, the outline is either:
(1) Delivered
with the policy; or
(2) Delivered
to the applicant at the time application is made and acknowledgment of receipt
or certification of delivery of such outline of coverage is provided to the
insurer.
2.
If an outline of coverage was delivered at the time of application and the
policy is issued on a basis which would require revision of the outline, a
substitute outline of coverage properly describing the policy must accompany
the policy when it is delivered and contain the following statement, in no less
than 12 point type, immediately above the company name: "NOTICE: Read this
outline of coverage carefully. It is not identical to the outline of coverage
provided upon application and the coverage originally applied for has not been
issued."
3. Completed copies of all
original and corrected outlines of coverage shall be retained by the
insurer.
4. The appropriate outline
of coverage for policies providing coverage which only meets the standards of
N.J.A.C.
11:4-16.6(d) shall be that
statement contained in
N.J.A.C.
11:4-16.9(c). The
appropriate outline of coverage for policies providing coverage which meets the
standards of both
N.J.A.C.
11:4-16.6(d) and (e) shall
be the statement contained in N.J.A.C. 11:4-16.8(g). The appropriate outline of
coverage for policies providing coverage which meets the standards of both
N.J.A.C.
11:4-16.6(d), (e) or (f)
shall be the statement contained in N.J.A.C. 11:4-16.8(f). The appropriate
outline of coverage for policies providing coverage which meets the standards
of N.J.A.C. 11:4-16.6(h), (i) or
(k) when sold to Medicare eligible persons
shall be the statement contained in N.J.A.C. 11:4-16.8(i), (k) or (n)
respectively.
5. In any case where
the prescribed outline of coverage is inappropriate for the coverage provided
by the policy, an alternate outline of coverage shall be submitted to the
Commissioner for prior approval.
6.
The outline of coverage shall be printed in a style of general use. The size of
type for statements contained in N.J.A.C. 11:4-16.8(c), (d), (e), (f), (g),
(h), (j) and (m) shall not be less than 10 point, and for statements contained
in N.J.A.C. 11:4-16.8(i), (k), (l) and (n) shall not be less than 12
point.
7. The outline of coverage
shall specify a method for an applicant or insured to telephone a
representative of the insurer other than the licensee to obtain information
about policy benefits and claims. The method shall not require additional
expense for the applicant or insured.
8. Parentheses in the outline of coverage
indicate instructions or variable wording. Wording appropriate to the type of
benefits should be used.
9. For the
outline of coverage prescribed by N.J.A.C. 11:4-16.8(i), (k) and (n), the
following instructions apply:
i. A dollar
amount or percentage, as appropriate, shall be placed in each space of the
"Insurance Pays" column. If the policy does not provide the coverage indicated,
the space shall be completed with a zero and not left blank.
ii. The second sentence of item 2 of the
outlines of coverage may be omitted from outlines required for direct policies
in N.J.A.C. 11:4-16.8(b)9ii.
iii.
The third sentence of item 2 of the outlines of coverage may be omitted from
the outline required to be included in the solicitation or advertising material
by N.J.A.C. 11:4-16.8(b)1ii.
(c) An outline of coverage regarding
disability income protection coverage, in the form prescribed below, shall be
issued in connection with policies meeting the standards of
N.J.A.C.
11:4-16.6(g). The items
included in the outline of coverage must appear in the sequence set forth as
follows:
(COMPANY NAME & ADDRESS)
(POLICY NUMBER--WHEN AVAILABLE)
DISABILITY INCOME PROTECTION COVERAGE
OUTLINE OF COVERAGE
1. Disability Income Protection
Coverage--This type of policy is designed to cover you for disabilities
resulting from a covered accident or sickness. Benefits may be subject to any
limitations set forth in the policy. Coverage is not provided for basic
hospital, medical and surgical, or major medical expenses.
2. Read Your Policy Carefully--This outline
of coverage briefly describes the important features of your policy. This is
not the insurance contract. Only the policy itself sets forth in detail the
rights and obligations of both you and your insurance company. It is,
therefore, important that you READ YOUR POLICY CAREFULLY. REMEMBER, if you are
not satisfied with your policy, you have (10-30) days to return it to the
company and get your money back.
3.
Annual Premium $ ..... You Pay $ ..... per .....
(A brief specific description of the benefits contained in
the policy.)
4. (A
description of any policy provisions which exclude, eliminate, restrict,
reduce, limit, delay, or in any other manner operate to qualify payment of the
benefits described in 3 above.)
5.
(A description of policy provisions respecting renewability or continuation of
coverage, including, age restrictions or any reservation of right to change
premiums.)
6. The following
statement shall be included in policies which provide the benefit set forth in
N.J.A.C.
11:4-16.6(g)2.
Information Statement
Each annual premium of $ ..... for this policy includes a $
..... charge for the (Cash Value Provision). In the event of nonpayment of
premium, death, or written request to surrender this policy before it has been
in force for at least ..... years, the (cash value) payable will be less than
the sum of the extra charges you have paid for the (Cash Value Provision).
Therefore, you are cautioned that this policy should not be purchased unless
you plan to continue it in force for ..... years or longer. You should also be
aware that if the policy is maintained in force beyond ..... years, the time at
which the potential (cash value) exceeds the charges for the (Cash Value
Provision), the actual amount payable upon lapse, surrender, or death may be
less than the charges for the (Cash Value Provision) if claim payments have
been made under the policy.)
FOR ADDITIONAL INFORMATION ABOUT POLICY BENEFITS OR CLAIMS,
TELEPHONE (COLLECT) (TOLL FREE) (LOCAL NUMBER) ......
(d) An outline of
coverage regarding hospital confinement indemnity coverage, in the form
prescribed below, shall be issued in connection with policies meeting the
standards of
N.J.A.C.
11:4-16.6(h). The items
included in the outline of coverage must appear in the sequence set forth as
follows:
(COMPANY NAME & ADDRESS)
(POLICY NUMBER--WHEN AVAILABLE)
HOSPITAL CONFINEMENT INDEMNITY COVERAGE
OUTLINE OF COVERAGE
1. Hospital Confinement Indemnity
Coverage--This type of policy is designed to pay you a fixed dollar amount each
day that you are in the hospital as a result of a covered accident or sickness.
(Certain other benefits are also provided.) Benefits may be subject to any
limitations set forth in the policy. Coverage is not provided for basic
hospital, basic medical and surgical, or major medical expenses.
2. Read Your Policy Carefully--This outline
of coverage briefly describes the important features of your policy. This is
not the insurance contract. Only the policy itself sets forth in detail the
rights and obligations of both you and your insurance company. It is therefore,
important that you READ YOUR POLICY CAREFULLY. REMEMBER, if you are not
satisfied with your policy you have (10-30) days to return it to the company
and get your money back.
3. Annual
Premium $ ..... You Pay $ ..... per .....
Benefit | Insurance Policy Pays |
Indemnity While in Hospital | $ .... per day for
up to .... days beginning |
on the .... day. |
(List other
Benefits) | .............................................. |
4.
(A description of any policy provisions which exclude, eliminate, restrict,
reduce, limit, delay, or in any other manner operate to qualify payment of the
benefits described in 3 above.)
5.
(A description of policy provisions respecting renewability or continuation of
coverage, including age restrictions or any reservation of right to change
premiums.)
FOR ADDITIONAL INFORMATION ABOUT POLICY BENEFITS OR CLAIMS,
TELEPHONE (COLLECT) (TOLL FREE) (LOCAL NUMBER) ......
(e) An outline of
coverage regarding hospital confinement indemnity coverage sold to Medicare
eligible persons, an outline of coverage, in the form prescribed below, shall
be issued in connection with policies which meet the standards of
N.J.A.C.
11:4-16.6(h) and which are
sold to Medicare eligible persons. The items included in the outline of
coverage must appear in the sequence set forth as follows:
(COMPANY NAME & ADDRESS)
(POLICY NUMBER--WHEN AVAILABLE)
HOSPITAL CONFINEMENT INDEMNITY COVERAGE FOR MEDICARE
ELIGIBLE
PERSONS
OUTLINE OF COVERAGE
1. Hospital Confinement Indemnity
Coverage--This type of policy is designed to pay you a fixed dollar amount each
day that you are in the hospital as a result of a covered accident or sickness.
(Certain other benefits are also provided.) The policy is not designed to
provide hospital and medical coverage for the costs not paid by
Medicare.
2. Read Your Policy
Carefully--This outline a coverage briefly describes the important features of
your policy. (Your agent, broker or other company representative will explain
each item to you so that you fully understand what you are buying.) For more
information about the costs not paid by Medicare and what to look for in policy
provisions, read the (Shopper's Guide) that was given to you with this form.
This form is not the insurance contract. Only the policy
itself spells out the rights and obligations of both you and your insurance
company. It is important that you READ YOUR POLICY CAREFULLY. REMEMBER, if you
are not satisfied with your policy, you have (10-30) days to return it to the
company and get your money back.
3. Annual Premium $ ..... You Pay $ ..... per
.....
(After you have been in the hospital for ..... days), this
policy will pay you $ ..... per day (up to ..... days).
(List other benefits).
4. This policy does not pay you benefits for:
....... hospital charges |
....... skilled nursing facility charges |
(....... doctors' charges) |
5.
(A description of any policy provisions which will exclude, eliminate,
restrict, reduce, limit, delay, or in any other manner operate to qualify
payment of the benefits described in 3 above.)
6. (A description of policy provisions
respecting renewability or continuation of coverage, including age restrictions
or any reservation of right to change premiums.)
FOR ADDITIONAL INFORMATION ABOUT POLICY BENEFITS OR CLAIMS,
TELEPHONE (COLLECT) (TOLL FREE) (LOCAL NUMBER) ......
(f) An outline of
coverage regarding accident only coverage, in the form prescribed below, shall
be issued in connection with policies meeting the standards of
N.J.A.C.
11:4-16.6(i). The items
included in the outline of coverage must appear in the sequence set forth as
follows:
(COMPANY NAME & ADDRESS)
(POLICY NUMBER--WHEN AVAILABLE)
ACCIDENT ONLY COVERAGE
THIS POLICY DOES NOT PROVIDE COVERAGE FOR SICKNESS
OUTLINE OF COVERAGE
1. Accident Only Coverage--This type of
policy does not pay you benefits if you get sick. It covers you for certain
losses resulting from a covered accident ONLY. Limitations on benefits may
apply. Basic hospital, basic medical and surgical, or major medical coverage is
not provided.
2. Read Your Policy
Carefully--This outline of coverage briefly describes the important features of
your policy. This is not the insurance contract. Only the policy itself sets
forth the rights and obligations of both you and your insurance company. It is,
therefore, important that you READ YOUR POLICY CAREFULLY. REMEMBER, if you are
not satisfied with your policy you have (10-30) days to return it to the
company and get your money back.
3.
Annual Premium $ ..... You Pay $ ..... per .....
(A brief specific description of the benefits contained in
this policy. Note: This description of benefits shall be stated clearly and
concisely and shall include a description of any deductible or copayment
provisions applicable to the benefits described. In addition, if benefits vary
according to accidental cause in accordance with
N.J.A.C.
11:4-16.5(b), proper
disclosure of the varying benefits shall be made.)
4. (A description of any policy provisions
which exclude, eliminate, restrict, reduce, limit, delay, or in any other
manner operate to qualify payment of benefits described in 3 above. If benefits
vary according to the type of accidental cause, describe prominently the
circumstances under which benefits are payable which are lesser than the
maximum amount payable under the policy.)
5. (A description of policy provisions
respecting renewability or continuation of coverage, including age restrictions
or any reservation of right to change premiums.)
FOR ADDITIONAL INFORMATION ABOUT POLICY BENEFITS OR CLAIMS,
TELEPHONE (COLLECT) (TOLL FREE) (LOCAL NUMBER) ......
(g) An outline of
coverage regarding accident only coverage for Medicare eligible persons, in the
form prescribed below, shall be issued in connection with policies which meet
the standards of
N.J.A.C.
11:4-16.6(i) and which are
sold to Medicare eligible persons. The items included in the outline of
coverage must appear in the sequence set forth as follows:
(COMPANY NAME & ADDRESS)
(POLICY NUMBER--WHEN AVAILABLE)
ACCIDENT ONLY COVERAGE
FOR MEDICARE ELIGIBLE PERSONS
OUTLINE OF COVERAGE
1. Accident Only Coverage--This type of
policy does not pay you benefits if you get sick. It covers you for certain
losses due to a covered accident ONLY. Limitations on benefits may apply. The
policy does not provide hospital and medical coverage for the costs not paid by
Medicare.
2. Read Your Policy
Carefully--This outline of coverage briefly describes the important features of
your policy. (Your agent, broker or other company representative will explain
each item to you so that you fully understand what you are buying.) For more
information about costs not paid by Medicare and what to look for in policy
provisions, read the (Shopper's Guide) that was given to you with this form.)
This form is not the insurance contract. Only the policy
itself spells out the rights and obligations of both you and your insurance
company. It is important that you READ YOUR POLICY CAREFULLY. REMEMBER, if you
are not satisfied with your policy, you have (10-30) days to return it to the
company and get your money back.
3. Annual Premium $ ..... You Pay $ ..... per
.....
(A brief specific description of the benefits contained in
this policy. Note: The above description of benefits shall be stated clearly
and concisely and shall include a description of any deductible or copayment
provisions applicable to the benefits described. In addition, if benefits vary
according to accidental cause in accordance with
N.J.A.C.
11:4-16.5(b), proper
disclosure of the varying benefits shall be made.)
4. (A description of any policy provisions
which exclude, eliminate, restrict, reduce, limit, delay, or in any other
manner operate to qualify payment of benefits described in 3 above. If benefits
vary according to the type of accidental cause, describe prominently the
circumstances under which benefits are payable which are lesser than the
maximum amount payable under the policy.)
5. (A description of policy provisions
respecting renewability or continuation of coverage, including age restrictions
or any reservation of right to change premiums.)
FOR ADDITIONAL INFORMATION ABOUT POLICY BENEFITS OR CLAIMS,
TELEPHONE (COLLECT) (TOLL FREE) (LOCAL NUMBER) ......
(h) An outline of
coverage regarding Medicare supplement coverage, shall be issued in connection
with policies in compliance with
N.J.A.C.
11:4-16.6(j). The outline of
coverage shall meet the requirements of N.J.A.C. 11:4-23.1 4.
(i) An outline of coverage regarding limited
benefit health coverage in the form prescribed below, shall be issued in
connection with policies which do not meet the minimum standards of
N.J.A.C.
11:4-16.4(d), (e), (f), (g), (h), and
(j). The items included in the outline of
coverage must appear in the sequence set forth as follows:
(COMPANY NAME & ADDRESS)
(POLICY NUMBER--WHEN AVAILABLE)
LIMITED BENEFIT HEALTH COVERAGE
OUTLINE OF COVERAGE
1. Limited Benefit Health Coverage--This type
of policy will provide you with limited or supplemental benefits only. It is
not designed to provide you with basic hospital, basic medical and surgical or
major medical coverage.
2. Read
Your Policy Carefully--This outline of coverage briefly describes the important
features of your policy. This is not the insurance contract. Only the policy
itself sets forth in detail the rights and obligations of both you and your
insurance company. It is, therefore, important that you READ YOUR POLICY
CAREFULLY. REMEMBER, if you are not satisfied with your policy, you have
(10-30) days to return it to the company and get your money back.
3. Annual Premium $ ..... You Pay $ ..... per
.....
(A brief specific description of the benefits, including
dollar amounts, contained in this policy. Note: The above description of
benefits shall be stated clearly and concisely and shall include a description
of any deductible or copayment provisions applicable to the benefits
described.)
4. (A
description of any policy provisions which exclude, eliminate, restrict,
reduce, limit, delay, or in any other manner operate to qualify payment of the
benefits described in 3 above.)
5.
(A description of policy provisions respecting renewability or continuation of
coverage, including age restrictions or any reservation of right to change
premiums.)
FOR ADDITIONAL INFORMATION ABOUT POLICY BENEFITS OR CLAIMS,
TELEPHONE (COLLECT) (TOLL FREE) (LOCAL NUMBER) ......
(j) An outline of
coverage regarding limited benefit health coverage sold to Medicare eligible
persons, in the form prescribed below, shall be issued to Medicare eligible
persons in connection with policies which do not meet the minimum standards of
N.J.A.C.
11:4-16.6(d), (e), (f), (g), (h), (i) and
(j). The items included in the outline of
coverage must appear in the sequence set forth as follows:
(COMPANY NAME & ADDRESS)
(POLICY NUMBER WHEN AVAILABLE)
LIMITED BENEFITS HEALTH COVERAGE
FOR MEDICARE ELIGIBLE PERSONS
OUTLINE OF COVERAGE
1. Limited Benefit Health Coverage--This type
of policy will provide you with limited benefits only. It is not designed to
provide hospital and medical coverage for the costs not paid by
Medicare.
2. Read Your Policy
Carefully--This outline of coverage briefly describes the important features of
your policy. (Your agent, broker and other company representatives will explain
each item to you so that you fully understand what you are buying.) For more
information about the costs not paid by Medicare and what to look for in policy
provisions, read the (Shopper's Guide) that was given to you with this form.
This form is not the insurance contract. Only the policy
itself spells out rights and obligations of both you and your insurance
company. It is important that you READ YOUR POLICY CAREFULLY. REMEMBER, if you
are not satisfied with your policy, you have (10-30) days to return it to the
company and get your money back.
3. Annual Premium $ ..... You Pay $ ..... per
.....
Data in
image
4. (A
description of any policy provisions which exclude, eliminate, restrict,
reduce, limit, delay or in any other manner operate to qualify payment of the
benefits described in 3 above.)
5.
(A description of policy provisions respecting renewability or continuation of
coverage, including age restrictions or any reservation of right to change
premiums.)
FOR ADDITIONAL INFORMATION ABOUT POLICY BENEFITS OR CLAIMS,
TELEPHONE (COLLECT) (TOLL-FREE) (LOCAL NUMBER) ......
(k) The warning captions
listed below shall be displayed prominently in large type on a separate
half-sheet which shall be attached to the first page of the outline of
coverage.
1. For policies sold to Medicare
eligible persons which do not meet the minimum standards for coverage set forth
in N.J.A.C. 11:4-16.6(j)
but which do provide coverage for confinement
or care in a skilled nursing facility:
"ATTENTION POLICYHOLDER: THE PROVISIONS OF THIS POLICY DO NOT
RELATE IN ANY WAY TO MEDICARE. THIS POLICY DOES NOT COVER CUSTODIAL CARE (HELP
IN MEETING YOUR PERSONAL NEEDS) OR REST HOME CARE."
2. For accident only policies sold to
Medicare eligible persons:
"ATTENTION POLICYHOLDER: THIS IS AN ACCIDENT ONLY POLICY. IT
DOES NOT PAY YOU BENEFITS IF YOU GET SICK. THIS POLICY DOES NOT PROVIDE
HOSPITAL AND MEDICAL COVERAGE FOR THE COSTS NOT PAID BY MEDICARE."
3. For limited benefit health
insurance policies sold to Medicare eligible persons:
"ATTENTION POLICYHOLDER: THIS POLICY PROVIDES LIMITED
BENEFITS ONLY. IT DOES NOT PROVIDE HOSPITAL AND MEDICAL COVERAGE FOR THE COSTS
NOT PAID BY MEDICARE."